Trigger Question #48: Did You Once Again Promise and Not Deliver?
The surest way to build trust has little to do with over promise or under promise. The surest way has to do with never. Never promise in the first place.
20 Jun 20242min
Insight #311: Loyalty Makes You Passionate, but Executives Smug
That’s the difference between satisfaction and loyalty. Satisfaction keeps you happy, but passive. Loyalty makes you passionate and talkative. That’s a big difference.
19 Jun 20242min
Trigger Question #47: Did Your Power Stop You From Listening?
What happens when you have power over others? It boosts your confidence. Yes, it does. And it boosts your ego as well. Even when you wield your power with a light and humane touch.
18 Jun 20242min
Trigger Question #46: Why Did You Suffer Through Another Unproductive Meeting?
Meetings, meetings, bl... boring meetings. Are you also tired of unproductive meetings? If you are, then it probably is your fault. No, not the being tired bit. The being unproductive bit.
17 Jun 20242min
Trigger Question #45: Did Your Caring Morph Into Caretaking?
It's your job, as a manager, to help the under-performers by giving them feedback, training, guidance, coaching, whatever. Up to a point.
14 Jun 20242min
Insight #310: If You Need To Be Creative, Cheat a Little
Apparently, the link between creativity and dishonesty is a flexible attitude to rules. This implies that creative people ignore rules. Or that if you want to be creative, then ignore rules.
13 Jun 20242min
Trigger Question #44: Do You Expect Your Familiar Relationships To Serve You?
The people who make up our important relationships become so familiar to us we take them for granted. We presume their presence and depreciate their value.
11 Jun 20242min
Trigger Question #43: Were You a Spotlight or a Lantern?
Both spotlight and lantern illuminate, but differently.
10 Jun 20242min
