Turn the tables! Former guest, author, and QSTAC CEO Ben Brennan interviews Dan Turchin about AI and the future of work
Send us Fan Mail Ben Brennan, former guest, accomplished author, and QSTAC CEO, guest hosts today's "turn the tables" episode... and interviews Dan Turchin, PeopleReign CEO. Learn about Dan's vision f...
14 Aug 202235min
Gadi Shamia, CEO at Replicant, discusses the future of bots for contact center automation to improve customer service
Send us Fan Mail Gadi Shamia, Replicant CEO and co-founder, has been delivering innovation to help customers have better service experiences for more than a decade. He helped grow and sell Echosign to...
7 Aug 202240min
Krish Ramineni, Fireflies CEO, discusses the future of AI voice assistants to make meetings more productive
Send us Fan Mail Krish Ramineni, Fireflies CEO and Microsoft alum, learned the value of NLP working with Skype and Office as a Product Manager. He set out to solve a problem he had: note-taking in mee...
31 Jul 202234min
Joel Eagle, Senior Director at McDonald's, shares how AI helps serve 70 million meals every day
Send us Fan Mail Joel Eagle, McDonald's Senior Director of Technology and Architecture, started his career in healthcare and logistics before being promoted to technology leadership roles at one of th...
24 Jul 202237min
Ben Brennan, QSTAC CEO and author of Badass IT Support, discusses how to quantify the employee experience
Send us Fan Mail Ben Brennan, QSTAC CEO, author, and former IT exec at Yahoo and Verizon Media, is a world traveler, a musician, and a trained psychologist with passions for philosophy and psychothera...
17 Jul 202234min
Francois Candelon, AI expert and Managing Director at BCG, shares tips for succeeding with AI based on 30 years of research
Send us Fan Mail Francois Candelon, Managing Director at the BCG Henderson Institute, has spent 30 years researching how companies adopt modern technology. His research spans business, technology, ec...
10 Jul 202239min
Stephen Messer, AI entrepreneur, CEO, mentor, and web pioneer, discusses the future of automation in B2B sales
Send us Fan Mail Stephen Messer, founder of Collective[i], was an attorney and teacher before discovering his passion for entrepreneurship. He started LinkShare (acquired by Rakuten in 2005) which mad...
3 Jul 202234min
SE 3: Special episode: Is Google's LaMDA chatbot sentient? Tiernan Ray from ZDNet breaks it all down and discusses how to tell a chatbot from a human... and the ethics of bots fooling people.
Send us Fan Mail In this special episode, we unpack the controversy surrounding the sentient chatbot that "worries about its future". Google engineer Blake Lemoine published a transcript of a conversa...
26 Jun 202241min
