Using AI to Solve Your Commercial Intelligence Problem
How can businesses ensure customer satisfaction in economic relationships? How can they continually elevate the value they bring? And what if AI could fortify your company's foundational strengths? Th...
22 Jul 202433min
Striking the Balance between Creativity, Relationships, and AI
Ever wondered how AI is reshaping the marketing landscape and the balance between creativity and relationships? In this very special episode, we play a conversation that our very own Courtney Baker ha...
15 Jul 202450min
Best of Director's Cuts: Unedited Interviews with AI Experts
The dog days of summer are upon us, but we're bringing the heat with fresh content. In this special episode of AI Knowhow from Knownwell, we're airing the complete interviews of two previously aired g...
8 Jul 202438min
Client Retention in the Age of AI
How can professional services companies start utilizing AI to keep their customers coming back? Recently, Knownwell CEO David DeWolf was joined by Tercera CEO Chris Barbin and DCM Insights Founding Pa...
1 Jul 202452min
AI & The Future of Work
Steve Jobs once called the computer the "bicycle for the mind." What should we call AI? The Ferrari? Fighter jet? Maybe even the flying car? In this episode, host Courtney Baker, along with Knownwell'...
24 Jun 202433min
The Rise of the Chief Experience Officer?
Customer acquisition costs are rising, and marketing budgets remain flat. But does that mean fewer customers? Not if the Chief Experience Officer and AI have a say. In this episode, CMO Courtney Baker...
17 Jun 202431min
Everything Executives Need to Know About AI
What are the most critical things for executives to know about AI? How can leaders stay current on all the most impactful developments in this space when it's moving at the speed of light? Join host C...
10 Jun 202433min
Why NPS and CSAT Hurt More Than They Help
Is the Net Promoter Score (NPS) still relevant today? In this episode of AI Knowhow, we dive deep into why this 20-year-old metric might be outdated and how AI can revolutionize customer satisfaction....
3 Jun 202431min
