040 - JetBlue/American Partner
This week: What does the new American/JetBlue partnership mean to you?; 3 passengers behave really badly; Listener question: How do airlines keep track of mentally ill pilots?; and a customer complain...
22 Jul 202044min
039 - Your Odds on the Middle
This Week: JetBlue's major West Coast service change; MIT study: Do your odds of dying from Covid-19 change if the middle seat is filled? Passengers Behaving Badly: 1 with a gun. The other a US Sena...
15 Jul 202042min
038 - Marketing or Medicine
This week: Empty middle seats-Healthier or just marketing? 7000 literally take a trip to nowhere; Are seatback screens worth the cost to the airlines? A private jet lands in Italy and officials won't ...
8 Jul 202038min
037 - Middle Seats and Masks
This week: Middle seats and masks on planes; Listener question: is Delta yesterday's genius? How can 30,000 passengers stop behaving badly?Customer complaint: I booked then had to pay more later- Fine...
1 Jul 202040min
036 - Cruise-Airline Co-Dependancy
This week: How do the cruise lines affect the airlines? Will an MBA get you a job in airline management? Complaint: The worst seat on the plane "Fine or Whine?"; No Mask or MEGA hat got him banned fro...
24 Jun 202039min
035 - Same Issues. Different Tactics.
This week: Why seemingly similar airlines are taking different business approaches; A look at July airline schedules; A listener question about saving fuel while taxiing; and passenger behaving badly....
17 Jun 202049min
034 - A Noteworthy CEO Experience
This week: What year will the airline industry recover?; Ben's 2-airport adventure; AA CEO's noteworthy experience on a Southwest flight; The status of regional airlines; and this week's customer com...
10 Jun 202036min
033 - Employee Buyouts & Layoffs
This week: Airline employee buyout and layoff options; Frontier, Southwest announce new routes; Passengers Behaving Badly; and "Fine or Whine?"
3 Jun 202033min
