Cash-flow data shows promise as predictor of credit risk
Melissa Koide, co-founder and CEO of FinRegLab, analyzed loan data from six lenders that use cash-flow data in their underwriting. She shares what she found.
17 Sep 201927min
Why this community bank was one of the first to trust voice banking
Bank Independent in Alabama was one of the first banks to let customers handle basic tasks through Amazon Alexa and plans to go further with the technology. Its digital chief, Kelly Burdette, shares h...
10 Sep 201921min
How American Express uses machine learning to detect fraud
Tina Eide, Amex's senior vice president of global fraud, discusses the card issuer's efforts to strengthen its transaction monitoring.
3 Sep 201915min
Are Americans ready for voice banking?
Sherry Comes, managing director in conversational AI at Deloitte Consulting, says banking in the future will take place through a home, car or phone speaker.
27 Aug 201918min
How CFPB, FCC rules are reshaping debt collection
Regulatory efforts to protect consumers from harassment and excessive robocalling are drastically changing how banks and third-parties seek payment from consumers. Attorney Quyen Truong at Stroock & S...
20 Aug 201920min
'Millennials can see through this': How banks' marketing to Gen Y misfires
April Rudin, CEO of the Rudin Group, offers advice on tailoring marketing to younger audiences and women.
13 Aug 201919min
How banks can fend off Amazon and Google
Banks are right to fear the big tech companies that are eyeing financial services, according to Monish Kumar at Boston Consulting Group, who offers suggestions on how traditional lenders can protect t...
6 Aug 201922min
'It should just work': Why banks need a single standard for data sharing
Don Cardinal of FDX and Olivier Helleboid of Intuit explain the FDX and OFX standards, how they're turning them into one standard and what that standard will be able to do for banks.
30 Jul 201916min
