#165 - High Impact Research on Embedded Teams with Hannah Ghidey of Etsy
Embedded research teams—where UXRs are dedicated to a single product area—are popular. The proximity to design, product, and engineering stakeholders increases subject-matter expertise and user insigh...
23 Apr 202535min
#164 - UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft
Much of the conversation around AI in UX involves how it will shape and change researchers' work. Today's guest, Jess Holbrook, who leads UX research for Microsoft AI, has been thinking a lot about ho...
9 Apr 202549min
#163 - Creating Mindful Product Experiences with Jay Vidyarthi of Still Ape
In this episode, Erin and Ben chat with Jay Vidyarthi, designer, author, and founder at Still Ape. Jay is a leading thinker around designing mindful product experiences. He's also published a new book...
26 Mar 202548min
#162 - Empowering PwDR Using Research Education with Daniel Gottlieb of Microsoft
Many research activities are completed by non-researchers, but whose work is benefited from user insights. Generally, these folks—designers, PMs, developers, among others—are called "PwDR" or "people ...
12 Mar 202548min
#161 - Learn More Faster About Customers with Michael Margolis of GV
This episode is all about learning from customers...early and often. Our guest, Michael Margolis, UX Research Partner at GV (formerly Google Ventures), has made a career of helping teams do this succe...
26 Feb 202551min
#160 - Where Design Thinking Went Wrong with Brett Krajewski of Accelerant Research
In 2022, the UX community experienced a series of convulsions: layoffs, reorgs, and reduced budgets. A common thread throughout was accountability: user researchers faced frequent questions about thei...
12 Feb 202544min
#159 - Building Cross-Functional Research Impact with Judy Xu of Salesforce
Creating strong stakeholder relationships is important for UX researchers at any company. Doing this at "enterprise" companies—large organizations with many products and an international footprint—can...
29 Jan 202533min
#158 - Leading Design as a Researcher with Emily Wurgler of McDonald's
Erin and Carol are joined by Emily Wurgler, Global Director of Experience Design at McDonald's, whose journey has had many moments of evolution and iteration. She started as an academic researcher in ...
15 Jan 202544min
