Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

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Episoder(198)

#141 - The Chaos Theory of Event Networking with Bryan Dosono of eBay

#141 - The Chaos Theory of Event Networking with Bryan Dosono of eBay

In this episode of Awkward Silences, Carol and Erin dive into the world of conference networking and planning with Bryan Dosono, a staff UX research lead at eBay known for his extensive experience cur...

21 Feb 202441min

#140 - Should You Leave Academia? Advice for Researchers with Joe Stubenrauch

#140 - Should You Leave Academia? Advice for Researchers with Joe Stubenrauch

The decision to leave academia can be difficult. Often, it involves giving up a stable career path and a lifetime commitment to a particular field of study. But as Joe Stubenrauch explains, the move a...

30 Nov 202347min

#139 - Content Design and the Power of Simple Language with Erica Jorgensen

#139 - Content Design and the Power of Simple Language with Erica Jorgensen

How often do you think about content design? The answer, most likely, is: “not enough”.The work of a Content Designer involves fitting the right words in the right places, understanding the nuances of...

8 Nov 202343min

#138 - Designers as Change Agents with Maria Giudice

#138 - Designers as Change Agents with Maria Giudice

“I realized that design is about helping people make sense of the world. And I looked at the world differently then… treating everything like a design problem that's solvable [...] [Design leaders tod...

18 Okt 202343min

#137 - Practical Strategies to Foster Customer Obsession with Prayag Narula, CEO and Co-Founder of Marvin

#137 - Practical Strategies to Foster Customer Obsession with Prayag Narula, CEO and Co-Founder of Marvin

What company isn’t “customer obsessed”? Well, a lot, as it turns out. That’s not for lack of caring—but building a customer-centric culture is easier said than done. And how you do this depends on whe...

27 Sep 202341min

#136 - Designing Generative AI at Notion with Linus Lee

#136 - Designing Generative AI at Notion with Linus Lee

AI is a big part of Notion's strategy for the future of knowledge work, and they're exploring ways to use AI to make people's lives easier.Linus Lee, a Research Engineer at Notion, spends his time res...

19 Sep 202345min

#135 - How to Influence Stakeholders with Strategic Research with Andrea Amorós, Associate Principal Researcher at ADP

#135 - How to Influence Stakeholders with Strategic Research with Andrea Amorós, Associate Principal Researcher at ADP

“I think people really connect when you are just genuine and not transactional. I think it's much more easy to get to those kind of opportunities because they just feel genuine.”According to Andrea Am...

30 Aug 202345min

#134 - The End of an Era: A Fond Farewell to JH

#134 - The End of an Era: A Fond Farewell to JH

134 episodes. That’s how long Awkward Silences has been going with Erin and JH as hosts.But now it’s time for something new.JH says goodbye to Awkward Silences as he kicks off a new chapter in his car...

23 Aug 202322min

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