Barfly Podcast Episode 14: The effect of Influencers with Diana Haven
Send us Fan Mail Ellipses' PR's Diana Haven discusses the rise and effect of internet and social media influencers on the bar and restaurant industry
15 Jan 201912min
Barfly Podcast Episode 13: The Challenge of the Customer with Gabe Bryant
Send us Fan Mail Customers are both the boon and the bane of the industry. This episode we discuss some those challenges with Gabe Bryant owner/operator of Archive Bar and Kitchen in SF.
30 Nov 201814min
Barfly Podcast Episode Twelve: Discussing Politics at the Bar with Jerry Horn
Send us Fan Mail Election Day is coming up. In the bar business, the three big no-no's for discussion have always been: religion, sex, and politics. This episode we ignore that axiom and discuss the l...
26 Okt 201813min
Barfly Podcast Episode Eleven: A slipping of professionalism? with Gabe Bryant
Send us Fan Mail Part 2 of the difficulties of hiring in the service industry. Are we seeing a slippage of professionalism? Jeff and Kevin discuss the issue with Gabe Bryant of Archive Bar and Kitchen...
30 Sep 201814min
Barfly Podcast Episode Ten: The Difficulties of Employing People in the Bay Area Service Industry with Gabe Bryant
Send us Fan Mail Jeff, Kevin and Gabe Bryant (owner/operator of Archive Bar and Kitchen in SF) discuss some of the in's and out's of hiring people in an employment environment where rents and the cost...
11 Sep 201813min
Barfly Podcast Episode Nine: Dealing with Problem Customers, with Sean Saylor
Send us Fan Mail Customers are the backbone of the service industry, but what happens when a customer becomes too much of a problem?
24 Aug 201812min
Barfly Podcast Episode Eight: Is the Customer Always Right? with Sean Saylor
Send us Fan Mail Jeff and Kevin, along with chef/owner of Saylor's Restaurant and Bar in Sausalito, discuss the most over used statement in the restaurant business.
10 Aug 201815min
Barfly Podcast Episode Seven: Reading and Responding to a Yelp Review
Send us Fan Mail Yelp Community Manager Kevin Blum and author/columnist Jeff Burkhart discuss how best to read and respond to Yelp reviews.
27 Jul 201814min
