
Utility Resilience And Security
Utilities already have to focus on maintaining their resilience in the face of natural disasters and other threats to the grid. But now smart grid is posing cyber security threats that could further a...
6 Mai 201316min

How to Manage Closure as a Leader
Any particular program or project that is coming to a close inevitably brings about a level of change that can be tumultuous. With a particularly long or popular program finally ending, any number of ...
1 Mai 201353min

The Smart Grid Big Data Challenge
If we want to achieve ongoing smart grid optimization, we can't do so without actionable intelligence. It's needed to correct deficiencies throughout the power delivery system, not just to the custome...
22 Apr 20130s

How to Manage Beginnings as a Leader
When starting any new program, there's a sense of uncertainty that comes with any disruption. Introducing something new to an existing, well-oiled workflow could throw a wrench into your people, proce...
17 Apr 201357min

Airlines' BIG Challenge: Gaining Customer Loyalty
At home, work, in the airport or in the air…an airline customer can be touched in many ways: Personalized offerings, frequent travel rewards, and last but by no means least, a pleasant in-flight exper...
10 Apr 201358min

Making Renewable Energy a Lasting Priority
Utilities know that renewables are the future. Consumers want cleaner energy. The challenge is funding modernization and maintaining affordability. In this episode, CIO Dirk Mahling of Seattle City Li...
8 Apr 201316min

Judgment as The Essence of Leadership
In the face of ambiguity, uncertainty, and conflicting demands, the most important thing that leaders do is make judgment calls. The decisions and judgment calls made in the people, strategy, and cris...
3 Apr 201353min

Promoting Human Value in IT Culture
In an organization's attempt to cut costs and meet business demands, there's a perceived notion that IT leaders are creating a ruthless environment in which workers are treated as cogs in a larger mac...
27 Mar 201355min



















