IT Initiative Failures: Saving a Sinking Ship
There are numerous examples of failed IT initiatives and related analysis of why the failure happened. What can be done to proactively raise the flag? At what point, do we cut our losses vs. trying to...
5 Mar 200857min
Does Your IT Helpdesk Help?
The IT helpdesk operation in most organization has mostly been ad hoc and reactionary. It has also been given the glamorous title, "service desk" with "ITIL" expected to provide a virtual weapon and t...
27 Feb 200855min
Isn't IT still a team sport?
Technology allows today's IT work force the convenience of working from anywhere, untethered from each other or a physical location. But what happens to the team, when the players are in virtual rathe...
20 Feb 200855min
IT Innovation: Too Much, too Quick?
While each new IT innovation is expected to bring value, it also tends to bring complexity. How quickly can you digest the changes required by one innovation, before being able to swallow more from th...
13 Feb 200855min
Every IT Decision Counts!
The success or failure of IT is usually attributed to the BIG decisions made by the top brass. However, the relatively small decisions made by the IT crew and mid-management as part of day to day oper...
6 Feb 200854min
Becoming a TOP LINE driven CIO
Using 'Cost Savings' as the sole determinant for justifying IT's value, actually undermines its true value. Today's IT leaders need to be "Show 'em the money!" kinds of guys. What does it mean to be a...
30 Jan 200854min
Cloud Computing: beyond research projects
Cloud computing is a new technology that promises virtually unlimited processing bandwidth, with access to data from anywhere on any device. Is it ready for commercial adoption? What are the key user ...
16 Jan 200854min
Multi-Vendor Sourcing: Handling Uncomfortable Bedfellows
In global outsourcing, it is not uncommon to have multiple vendors to reduce risks. But, can we rely on competitors to work together as one happy family, and deliver on their respective expectations? ...
9 Jan 200856min
