Thanks for (saying) nothing
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll serve up their second annual Thanksgiving roundup of the year’s biggest corporate comms stories. They revisit three defining...
25 Nov 202534min
50 Ways to Botch Your Layoffs
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll break down two corporate communication failures shaping headlines this week. First, they explore the Wall Street Journal’s c...
20 Nov 202527min
Make Palantir Make Sense
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine Alex Karp’s high-volume media tour and the communications strategy behind Palantir’s recent spotlight moment. They b...
13 Nov 202528min
PR in the Age of Rage
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll unpack the major themes from the 2025 PRovoke Global Summit in Chicago — from the rise of the “Richilante” to the para...
6 Nov 202535min
Toyota’s Truth-Telling, Shutdown Comms Playbook
When the President rewrites your press release, how fast do you fact-check him?In this episode of Communication Breakdown, Steve Dowling and Craig Carroll break down how Toyota calmly but firmly corre...
30 Okt 202519min
Salesforce Majeur
Last week’s misstep made headlines. This week’s silence made it worse.In this episode of Communication Breakdown, Steve Dowling and Craig Carroll revisit the unraveling of Salesforce CEO Marc Benioff’...
23 Okt 202523min
Benioff's Unforced Error
When your CEO lands a New York Times profile to kick off your flagship conference, the headlines shouldn’t be about the National Guard.In this episode of Communication Breakdown, Steve Dowling and Cra...
16 Okt 202532min
Who Framed Bad Bunny
The headlines say outrage.The data says: not a thing.In this episode of Communication Breakdown, Steve Dowling and Craig Carroll break down two cases where reputation was on the line — and how silence...
9 Okt 202528min
