85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford
What if I told you the #1 thing sabotaging your Customer Success interviews isn’t your experience, your skills, or even your nerves... but overthinking before you ever walk in the door? If prepping fo...
10 Sep 202543min
84. 91% Success Rate: Why Customer Success Networking with CSMs Won't Get You Hired
Think Customer Success networking is just about DMing recruiters or chatting up random CSMs on LinkedIn? That’s the biggest myth killing your job search right now. Today, I’m sharing the real reason y...
3 Sep 202518min
83. From Layoff to Offer in 8 Weeks: How Howard Beat the Worst Job Market for CSMs
What if the only thing between you and your next Customer Success role is a smarter job search strategy? In this episode, I sit down with Howard, who went from layoff (with a baby on the way!) to land...
27 Aug 202529min
82. Customer Success Interview Scorecards: What Hiring Managers Want to Hear
Think your interview skills are top-notch but still walking away empty-handed? You might be leaving points (and offers) on the table…without even knowing it.In this episode, I’m pulling back the curta...
20 Aug 202517min
81. How to Track Your Impact as a CSM (Even When Leadership Isn’t)
What if your KPIs are hiding your true impact and that’s why you’re not getting promoted? Most CSMs are tracking what leadership asks and missing the real proof that moves careers forward. If your bes...
13 Aug 202516min
80. From Stuck to Hired: 3 Interview Changes This Client Made To Land A Six-Figure Offer
Are you sick of making it to the final interview round, only to watch the offer slip away at the last moment? What if the thing holding you back isn’t your experience, your resume, or even your skills...
6 Aug 202519min
79. Why “Tell Me About Yourself” Keeps Tripping You Up (And How to Fix It)
Ever nailed your elevator pitch only to get ghosted after the first interview? Here’s the hard truth, “Tell me about yourself” isn’t a trick question, but it’s tripping up even the most seasoned Custo...
30 Jul 202514min
78. I Broke Down 5 Cold Messages That Got CS Job Interviews - Here's What They Had in Common
Sick of pouring your heart into job applications only to get ghosted, again and again? Here’s the truth, cold outreach can actually land you more interviews (double, in fact), but only if you ditch th...
23 Jul 202518min
