eCommerce MasterPlan

eCommerce MasterPlan

Trying to work out how to acquire more customers?

Need to improve customer retention?

Or just looking for some reassurance you’re on the right track?

That’s what the eCommerce MasterPlan is here for.

Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.

Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from.

Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.


Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

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Episoder(635)

Building a Sustainable Fashion Brand with Partnerships and PR. Gergana from blonde gone rogue

Building a Sustainable Fashion Brand with Partnerships and PR. Gergana from blonde gone rogue

Gergana Damyanova is the co-founder and CEO at blonde gone rogue -- a sustainable and ethical online-only fashion brand. Founded in 2017 in Amsterdam, moved to London, and went full time in 2019, and ...

8 Nov 202136min

How to hit 7-figures selling products available everywhere with Bec Slack from CleverStuff

How to hit 7-figures selling products available everywhere with Bec Slack from CleverStuff

Bec Slack is the owner of CleverStuff Educational Toys. Founded in 2010 Bec & her husband took over the business in 2015 and are now selling over $1m of toys every year. Listen to discover the secret ...

1 Nov 202127min

Getting to $1m in 2 years, then doubling yearly sales! with Megan Tellez from Glass Ladder & Co

Getting to $1m in 2 years, then doubling yearly sales! with Megan Tellez from Glass Ladder & Co

Megan Tellez is the CEO and designer at Glass Ladder & Co. A fast-growth DTC fashion accessories brand founded in 2017 by 2019 they reached $1m, and this year are experiencing double last year’s sales...

25 Okt 202127min

How to REALLY connect with your customers using Klaviyo with Leane Tilley from Kineta Tea

How to REALLY connect with your customers using Klaviyo with Leane Tilley from Kineta Tea

Leane Tilley is a qualified tea sommelier and master herbalist and founder of Kineta. Pre-pandemic sales were evenly split selling wholesale to retailers in the UK, exporting, and selling DTC via thei...

18 Okt 202132min

eCommerce Operations improvements are ALL about enabling growth with Lovepop's Dan Nephew

eCommerce Operations improvements are ALL about enabling growth with Lovepop's Dan Nephew

Dan Nephew is the Director of Systems and Operations at Lovepop, a bricks and clicks seller of magical pop-up greetings cards. Founded in 2014, they gained Shark Tank investment in 2015 and last year ...

11 Okt 202132min

How to do £180,000 in year 1 on WooCommerce with Martin Thornalley from Red Rock Games

How to do £180,000 in year 1 on WooCommerce with Martin Thornalley from Red Rock Games

Martin Thornalley is the founder of Red Rock Games. A retailer of board and card games he founded in October 2020. Nearly 12 months in they are anticipating sales of £180k in the first year. Martin's ...

4 Okt 202134min

YouTube and data-based optimisation are crucial to get to 9,000+ orders per month Nick Ernst from Snap Supply

YouTube and data-based optimisation are crucial to get to 9,000+ orders per month Nick Ernst from Snap Supply

Nick Ernst is the co-founder at Snap Supply, an appliance replacement parts specialist who serve the consumer and wholesale markets. Founded in Oct 2017, they are now doing over 9,000 orders per month...

27 Sep 202129min

'Adapt or Die: Your Survival Guide to Modern Warehouse Automation' aka increase your backend ROI

'Adapt or Die: Your Survival Guide to Modern Warehouse Automation' aka increase your backend ROI

Jeremy Bodenhamer is the author of Amazon bestseller “Adapt or Die: Your Survival Guide to Modern Warehouse Automation” and the CEO of ShipHawk.Get all the links and resources we mention at eCommerceM...

20 Sep 202134min

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