Why ‘customer obsession’ is the new customer service
It’s time to expand ‘customer service’ beyond the call center. Learn more about your ad choices. Visit podcastchoices.com/adchoices
10 Jul 20245min
How to ask better questions to solve any problem
If you’ve reached a career inflection point or you’re unhappy with your job or frustrated by managing a team, take a beat and ask yourself these questions. Learn more about your ad choices. Visit podc...
9 Jul 20246min
How to fight procrastination when you’re self-employed
In the past year, I’ve made progress on addressing the root cause of my distraction. Here’s what works for me. Learn more about your ad choices. Visit podcastchoices.com/adchoices
8 Jul 20246min
These 3 policies can help reduce burnout in the workplace
Workers are burning out, and companies are feeling the consequences. Learn more about your ad choices. Visit podcastchoices.com/adchoices
3 Jul 20246min
How to be more memorable at work—and get a promotion
If your goal at work is to get promoted and to move up the food chain, then you need to be noticed by those who make decisions about promotions. That means your immediate supervisor, as well as the le...
2 Jul 20245min
If you’re struggling to find focus after vacation, read this
For the skeptics and lifelong multitaskers who insist they’re proficient and productive, multiple studies have been done to bust the myth that you can pull off the juggling act with aplomb. Learn mor...
1 Jul 20244min
"Initial results of several hotly-contested state Assembly primaries offered a view Tuesday night into which way the political winds are blowing for New York City Democrats — with most incumbents holding onto their seats and maintaining the status quo. "
These five tips can help you improve your email communication skills and ensure that you come across as sincere rather than cold. Learn more about your ad choices. Visit podcastchoices.com/adchoices
28 Jun 20248min
The Great Resignation is over, but workers still want to quit
In a new PwC survey, 28% of respondents said they were likely to switch jobs within the next year—up from 19% in 2022. Learn more about your ad choices. Visit podcastchoices.com/adchoices
27 Jun 20243min
