
Ep041 - Catmose Vets - Spotlight on FIVP member
In this episode of 'Practice Matters' we feature FIVP practice Catmose Vets based in Rutland, the second smallest historic ceremonial county after the City of London. Just over a year ago, vet owner V...
21 Okt 202511min

Ep040 - BVNA at 60!
Just ahead of their milestone 60th Anniversary congress celebrations, this edition of Practice Matters provides an opportunity to meet new incoming BVNA president SARAH HOLLIDAY. At an important mome...
7 Okt 202512min

Ep039 - British Veterinary Receptionists Association
A vital part of the team, the responsibilities of the veterinary receptionist have changed significantly over time. In many practices, they are the glue holding the team together. They are the welcomi...
23 Sep 202514min

Ep038 - WelcoMe from Gavin Neate
What’s the connection between the man who invented the smartphone-controlled pedestrian crossing, guide dogs and making vet (and other venues) visits more accessible for disabled people? The answer i...
9 Sep 202515min

Ep037 - Warm Embrace and Pet Euthanasia
Our guest on this episode of Practice Matters is Dr Sanjay Mangabhai, a vet for 35 years and owner of Warm Embrace – one of our valued FIVP member practices which specialises in end-of-life pet care a...
26 Aug 202513min

Ep036 - Vetemis Referrals - Gary Kelly
One of the many reasons for these FIVP Practice Matters podcasts is to shine a light on member practices. On this edition we catch up again with GARY KELLY from Warren House in the Midlands and hear a...
12 Aug 202512min

Ep035 - VCMS - Veterinary Client Mediation Service
Inevitably, no matter how things may run in general practice, from time-to-time there will be issues around price, service or treatment etc., and can, with a little in-house mediation, be resolved mos...
29 Jul 202515min

Ep034 - Rita Dingwall RCVS Award
In this edition we mark that which, by her own admission, is the pinnacle of FIVP Chair RITA DINGWALL'S long and distinguished career in veterinary practice management.Rita was presented with Honorary...
15 Jul 202517min



















