
Ep035 - VCMS - Veterinary Client Mediation Service
Inevitably, no matter how things may run in general practice, from time-to-time there will be issues around price, service or treatment etc., and can, with a little in-house mediation, be resolved mos...
29 Jul 202515min

Ep034 - Rita Dingwall RCVS Award
In this edition we mark that which, by her own admission, is the pinnacle of FIVP Chair RITA DINGWALL'S long and distinguished career in veterinary practice management.Rita was presented with Honorary...
15 Jul 202517min

Ep033 - The Links Group
Please note this episode contains discussions of abuse and animal abuse.Abuse in any form is something we don’t often like to think of, let alone talk about, especially in a professional capacity and ...
1 Jul 202517min

Ep032 - Helen Spiegl - Picture Perfect!
In this episode we meet HELEN SPIEGL from Helen Spiegl Photography who talks about the important considerations when it comes to practice imagery.As a former veterinary nurse and having worked in vete...
17 Jun 202515min

Ep031 - Figen Murray OBE and Practice Security
In this episode of the podcast in which Ian Wolstenholme talks with FIGEN MURRAY OBE. Figen lost her son Martyn Hett in the 2017 bombing atrocity at the Ariana Grande concert at Manchester. Since the ...
3 Jun 202513min

Ep030 - National Pet Month - Asha Clearwater
Our guest on Practice Matters is ASHA CLEARWATER - a content coach, publisher and journalist - but perhaps known within the realms of the annual National Pet Month (NPM) as the friendly host behind th...
20 Mai 202512min

Ep029 - A.C.T. Now!
The Animal Cancer Trust, founded in 2002, provides vital support to both pet owners and the veterinary team. In this episode we meet the CEO, DR VICKI ADAMS and one of the many volunteers at the chari...
6 Mai 202510min

Ep028 - Practice Efficiencies
An opportunity at BSAVA Congress and Expo 2025 to catch up with JACK PEPLOE from Veterinary IT Services, following the launch of a brand new CPD stream this year, looking at how practices can improve ...
22 Apr 202511min



















