Loyalty360 Loyalty Live | Kim Welther, Baesman
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Kim Welther, Vice President, CRM & Loyalty for Baesman, about the challenges and opportunities in the year ahead, including defining and me...
20 Feb 202414min
Loyalty360 Loyalty Live | Laura Miller and Martha Cohen, Kobie
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Laura Miller, SVP of Strategic Services, and Martha Cohen, Vice President, Client Services at Kobie, about leveraging artificial intelligen...
13 Feb 202427min
Loyalty360 Loyalty Live | Jill Moser, Mastercard
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Jill Moser, SVP of Global Offers at Mastercard, about what will impact loyalty in 2024, how brands should approach building relationships, ...
6 Feb 202419min
Hooters: Customer Engagement, Brand Partnerships, and the Role of Today’s CMO
Send us Fan Mail Hooters is a globally iconic, image-based, casual dining restaurant brand founded in 1983 in Clearwater, FL. The company consists of nearly 370 stores in total, which include domestic...
5 Feb 202424min
Loyalty360 Loyalty Live | Don Smith, Brierley – Capillary
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Don Smith, EVP, Chief Consulting Officer at Brierley, about defining and measuring success, trends Brierley notes for 2024, and what genera...
30 Jan 202431min
Loyalty360 Loyalty Live | Tom Madden and Katie Berndt, Phaedon
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Tom Madden, Executive Vice President, and Katie Berndt, Vice President, at Phaedon, about expected trends in 2024, challenges and opportuni...
23 Jan 202431min
Loyalty360 Loyalty Live | Manoj Agarwal, Xoxoday
Send us Fan Mail In today’s commercial landscape, fostering customer loyalty requires more than discounts and rewards. Brands must also deliver personalized experiences to engage and delight customers...
16 Jan 202421min
1-800-Flowers: Helping Customers Build Meaningful Relationships Builds Better Customer Loyalty
Send us Fan Mail In the journey from that first retail flower shop founded in Manhattan by Jim McCann in 1976 to the gift-giving resource giant known as 1-800-FLOWERS.COM, Inc., the trajectory of the ...
10 Jan 202421min
