Loyalty Live Session | Kim Welther and Jeremy Riga, Baesman
Send us Fan Mail In this Loyalty Live interview, Kim Welther, VP, and Jeremy Riga, VP of Technology for Baesman and Loyalty360's Mark Johnson discuss customer loyalty/CX trends and the changing indust...
8 Sep 202024min
Loyalty Live Session | Clay Walton-House, Managing Director, Integrated Loyalty Solutions, PK
Send us Fan Mail In this Loyalty Live interview, Clay Walton-House, Managing Director, Integrated Loyalty Solutions, for PK and Loyalty360's Mark Johnson discuss customer loyalty/CX trends and the cha...
4 Sep 202028min
Loyalty360 Webinar | The 3 Steps to Future-Proof Your Customer Loyalty Strategy
Send us Fan Mail How does your loyalty program continue to stay relevant and valuable to consumers as they evolve buying behaviors in this changing landscape? The answer: by implementing a data-led, ...
28 Aug 202048min
Lisa Erickson, Senior Director of CRM and Loyalty, Sleep Number
Send us Fan Mail While Sleep Number’s mission to help everyone in the world sleep better may seem like a dream, it is anything but. In fact, the company doesn’t think of itself as just a mattress reta...
26 Aug 202020min
Mats Winter, Director of Product, Air Canada
Send us Fan Mail After decades of taking the brunt of consumer complaints, air travel in North America reached a record high in satisfaction surveys in 2019. J.D. Power says traveler’s satisfaction wi...
25 Aug 202025min
Loyalty Live Session | David VanWiggeren, CEO, DropTank
Send us Fan Mail David VanWiggeren, CEO, DropTank, and Loyalty360's Mark Johnson discuss customer loyalty/CX trends and the changing industry landscape. Here are questions that Mark posed to David: ...
24 Aug 202032min
Paige Schaffer, CEO, Global Identity and Cyber Protection, Generali Global Assistance
Send us Fan Mail Consumers are spending more time online, and with an increase in sharing and shopping comes an increased risk for potential issues related to a customer’s personal information. This i...
20 Aug 202020min
David Sykes, Head of U.S., Klarna
Send us Fan Mail David Sykes, who heads global payments provider Klarna’s U.S and North America operations, talks with Loyalty360’s Mark Johnson about Klarna’s launch of its first loyalty program, Vib...
19 Aug 202034min
