
Don't Have Time for Meditation or Improvement? You Should...
If you don't have 20 minutes for meditation, you should.... do what? Does this classic Zen quote apply to Kaizen and continuous improvement?
30 Apr 20172min

Reader Question: How Many People & How Much Time for...
A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated Lean or continuous improvement function. How much time is needed from staff and mana...
26 Apr 20177min

Is Calling People "Concrete Heads" the Most Effective...
When did the term "concrete head" start getting thrown around in Lean circles? Do people still use this label today? Is it helpful? Should we agree that the term is disrespectful and counter productiv...
18 Apr 201714min

What are the "Quick Wins?" Ask the People Doing the...
Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"
17 Apr 20178min

The United Flight 3411 Mess, Holding Individuals Accountable
I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I writing this, the news about the man being forcibly removed from a United Airlines fligh...
13 Apr 201715min

My Article on Changing How We Think About Change
As part of my partnership with Cardinal Health, they have published an article that I wrote on their "Essential Insights" blog: "Changing how we think about change: How healthcare leaders can create a...
13 Apr 20172min

The Patient Pays Less, Yet the Surgeon's Paid More
Can physician-led surgical centers provide lower out-of-pocket prices for patients, along with lower infection rates, and higher compensation for the surgeons? One surgical center in Oklahoma says so....
10 Apr 20176min

Why You Shouldn't Call Yourself "Sensei" Or Make Other
Six Sigma and Lean Sigma has "belts." Some people in Lean call themselves a "sensei." Is that really appropriate? The term is supposed to be situational... it's a term of respect one chooses to use fo...
6 Apr 201714min



















