Simple Mixups & How Blaming Workers
When we see a simple error, even in something as silly as sports memorabilia, we would ask "why?" or "how?" instead of "who?" Blaming individuals doesn't help... http://leanblog.org/audio110
3 Jan 20167min
You Can't Force Anyone to Change Their Minds or Actions
When I was at the recent Lean Startup Conference, somebody I know somewhat randomly introduced me to another attendee. As we chatted, I learned her background was social work and she was founder of a ...
29 Des 20158min
You Got Them to Do What? Getting a Hospital to Dedicate
How many times do we hear people say things like“We don’t have time for Lean” or “We don’t have time for Kaizen“? It happens a lot, right? As I’ve said before (and this video) a “lack of time” is a pr...
29 Nov 201510min
Maybe We Should Call it "The Many Whys"
The "five" in the "five whys" methodology is not a magic number, be it Lean or Lean Startup approaches. http://leanblog.org/audio107
18 Nov 20159min
You Just Have to Ask Why Five Times?
Why do we need to move beyond "The Five Whys" into a more robust problem solving model for Lean or Lean Startup settings? http://leanblog.org/audio106
17 Nov 20159min
The First Ever Instance of "Lean Doesn't Apply to Us?"
In discussing Lean and working with people in different organizations, I so very often hear things like "we don't build cars" or "we're different." I know I'm not the only one who hears that. The impl...
11 Nov 20155min
It's Not #Lean to Have Dysfunctional Efficiency Targets
Lean healthcare really is a global movement. Last year, when I went to Japan, we had people in the group from all across Asia, Denmark, Canada, the U.S., and Saudi Arabia. Health systems all around th...
10 Nov 20155min
Fighting Against "The Way We've Always Done It"
http://leanblog.org/audio103 Through our practice of Lean, we're looking at processes and our management system, looking to identify waste and opportunities for improvement.Lean is about engaging peo...
10 Nov 20154min
