Anne from Olipop on CX Chaos, AI, and Pro/Prebiotics
Zoe and Anne dive into the wild world of CX — where no two days are the same, the customers keep you guessing, and the best stories are usually the ones you can’t make up. From the wins to the weird m...
17 Okt 202535min
From MVMT to Turtle Beach: How Ryan Dell Built Global Brand Momentum | Let's Laugh About It
Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you ...
9 Okt 202535min
Future-Proofing CX: How QA, AI, and Customer Care Drive Business Success with Kristina Moriarty | Let's Laugh About It
Today we’re joined by Kris Moriarty, Senior Director of CX, Sales Enablement, and Special Projects at Epic Gardening and Botanical Interests — and author of The CX Blueprint. Kris has spent her career...
2 Okt 202547min
Risk & Reward: The CX Career Starter’s Podcast with Rachel Greenawald | Let's Laugh About It
Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you ...
28 Aug 202535min
The AI & CX Connection: Smart Tech, Real Talk, and a Few Giggles with Alice Shabazian | Let's Laugh About It
Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you ...
21 Aug 202540min
From Garage to 9-Figure Brand: How MacCoy Merkley Scaled PLG with Community & Retention | Let's Laugh About It
Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you ...
14 Aug 202543min
CX Q&A Gone Wild: Retention Tips, Customer Fails & Laughs | Let’s Laugh About It
Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you ...
26 Jun 202533min
Growth from Your Passion: The Secret to Growing an Audience with Rohit Saini of Caraway
Find Rohit on LinkedInThank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and...
19 Jun 202541min
