Trust But Verify! Dealing with job challenges.
Ever had a colossal blunder on your hands that resulted in a rooftop unit curb adapter not fitting the new unit? Well, that was us. Join us as we dissect this recent debacle, from our oversight of not...
14 Nov 202316min
When is enough, enough? Should we troubleshoot over the phone or schedule a service call?
Are you walking the tightrope of remote troubleshooting? From dealing with difficult customer calls when systems fail to the tricky decision of when to inspect in-person or troubleshoot over the phone...
9 Nov 202329min
Going the Extra Mile
Do you ever wonder what makes 'some' contractors stand out from the crowd? What if we told you it's as simple as 'going the extra mile' for customers? This episode is a deep dive into the contractor-c...
17 Okt 202316min
Fuel Prices: Navigating Winter Heating Costs
As winter's icy grip fastens, are you prepared for the hike in heating costs? With nearly half of U.S households warming their homes with natural gas, many are in for a shock as heating costs skyrocke...
12 Okt 202333min
Now Hiring!
Ever wondered about the complex process of hiring plumbers and the hurdles that businesses face along the way? Today, we take an insightful journey into the plumbing industry, discussing the key chall...
10 Okt 202316min
Top 3 Mistakes New Business Owners Make and How to Avoid Them
Ever dreamed of running your own business? Buckle up as we reveal the top three blunders new entrepreneurs often fall prey to, and how a solid business plan can prove to be an invaluable tool in sides...
5 Okt 202326min
You installed it. You NEED to service it!
Ever been left in the lurch because you didn't have the right part at hand? Don’t let missing parts throw a wrench in your day. We explore the importance of a well-stocked parts kit, and how it can sa...
3 Okt 202317min
Don't Do What Mark Did!
Buckle up for an episode full of laughter, intrigue, and insight as we delve into the evolving roles of journeymen and apprentices, share some hilarious tales of our old mate Justin, and discuss the i...
28 Sep 202330min
