Customers takings advantage of you? (The Customer Experience Show™)
Joey Coleman answers the question: Do you think that customers will take advantage of our empathetic approach? i.e. the customer is aware of the situation and will seize the opportunity.
26 Jul 20212min
The Customer Experience Show™ Ep. #1 - Joey Coleman
Joey Coleman is the Chief Experience Composer at Design Symphony, a customer experience branding firm that specializes in creating unique, attention-grabbing customer experiences. His clients include ...
23 Jul 202128min
The Customer Experience Show™ Ep. #2 / Bob McGannon
Bob is the co-founder and director of Intelligent Disobedience Leadership in Australia. Bob specialises in advanced leadership techniques
23 Jul 202120min
The Customer Experience Show™ Ep. #3 / Denise Lee Yohn
Denise Lee Yohn is the go-to expert on brand leadership for national media outlets, an in-demand speaker and consultant, and an influential writer.
23 Jul 202121min
The Customer Experience Show™ Ep. #4 / Shep Hyken
Shep Hyken is a customer service and customer experience (CX) expert, an award-winning keynote speaker and New York Times and Wall Street Journal, bestselling author.
23 Jul 202130min
The Customer Experience Show™ Ep. #5 / Jeffrey Gitomer
Jeffrey Gitomer is an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development
23 Jul 202127min
The Customer Experience Show™ Episode #6 / Jonah Berger
Join the distinguished Wharton Professor Jonah Berger and myself to learn how to be Catalyst.
23 Jul 202121min
The Customer Experience Show™ Episode #7 - Micah Solomon
Micah Solomon is a hands-on customer service consultant, keynote speaker, and trainer, and one of the world's leading experts on customer service, company culture, and the customer experience. Conside...
23 Jul 202124min
