79. Mecca Brands' CRO, Ian Burl: "The way you make an experience better is by thinking about emotion."
In this episode recorded in Singapore for NRF APAC 2025, Paula Macaggi sits down with Ian Burl, Chief Retail Officer at Mecca Brands, Australia's leading prestige beauty retailer. Ian shares how Mecca...
22 Jul 202537min
78. DingDong Fresh's VP, Shaoming Yang: “We digitized everything and all decisions are made by AI.”
In this episode, Shaoming Yang, VP of DingDong Fresh, shares how the company is transforming grocery retail in China through a deeply integrated, AI-powered model. From operating over 1,000 dark store...
15 Jul 202524min
77. Myntra's CEO, Nandita Sinha: "Myntra is shaping the Indian fashion market."
India is one of the fastest-growing retail markets in the world, and at the center of its fashion and lifestyle revolution is Myntra, one of the country’s largest e-commerce platforms. In this episode...
8 Jul 202527min
76. Lotte Retail's Group CEO, Sam Kim: "In Korea, there is no online or offline, there is just shopping"
Retail in APAC Series with NRF APAC 2025: KoreaRetail in South Korea doesn’t look like retail anywhere else. With over half of all shopping happening online, the line between digital and physical has ...
1 Jul 202533min
75.NRF APAC 2025: What Asia-Pacific Is Teaching the World About Retail
In this special episode recorded live at NRF APAC 2025 in Singapore, Paula Macaggi kicks off a six-part series exploring the boldest innovations and biggest challenges shaping retail across Asia-Pacif...
24 Jun 202517min
74. Tony's Chocolonely's Head of North America, Dusan Vujovic: “Transparency isn’t a marketing strategy. It’s a responsibility.”
In this episode, Paula Macaggi sits down with Dusan Vujovic, Head of North America at Tony’s Chocolonely, to explore how the Dutch-born chocolate brand is rewriting the rules of ethical business in th...
17 Jun 202532min
73. Vitamin Shoppe's COO, Andrew Laudato: "IT teams have to earn the right to innovate"
In this episode, I sit down with Andrew Laudato, COO of The Vitamin Shoppe, a leading U.S. health and wellness retailer with 650+ stores, to explore how great IT teams are built, why innovation starts...
10 Jun 202531min
72. About You's Co-CEO, Tarek Müller: "We want to become the global number one"
In this episode of OFFBounds, I sit down with Tarek Müller, Co-Founder and Co-CEO of About You, to unpack how he built one of Europe’s most innovative fashion-tech companies from the ground up. From e...
3 Jun 202546min
