315: It's Personal with Scott Black
How do you grow and keep clients as a solo business owner? Scott Black, owner of Personal Touch Pet Sitting, shares why pet care is so personal to him. Scott shares stories from the past 17 years to g...
7 Sep 20221h 9min
314: Overcoming Public Perceptions
Summary Have you ever felt like the pet services industry isn't taken seriously or seen as professional? Public perception often casts pet sitters as not professional, un-trustworthy, or doing a job a...
5 Sep 202229min
313: Troubleshooting Cat Behavior Issues with Molly Kelsey
How do we empower our clients to live better lives with their cats? As cat care becomes a larger part of pet services, more clients are looking for help. Molly Kelsey, The Cat Counsellor, joins the sh...
31 Aug 202252min
312: What's the Deal with Workers Comp?
What is Workers Comp and what do we need to know about it? Running a business means managing risk! We look for health insurance, liability insurance, and auto insurance, but what covers work related i...
29 Aug 202224min
311: Flourishing through Customer Service with Jan Brown
How do you push through fear in business? Self-doubt continues to come up, even after almost three decades in business. Jan Brown, owner of Jan's Pet Sitting, shares how fear and self-doubt never real...
24 Aug 202253min
310: How to Recharge When You Feel Drained
Have you ever felt completely drained in the middle of a busy schedule? As small business owners, we don't always have the luxury of pressing pause on everything to catch up and recharge. Today, we br...
22 Aug 202225min
309: Data Security and IT as a Small Business with Ron Cervantes
Are you securing your client data correctly? What security holes do you have in your business? Running a business in the 21st Century means we must consider data security in everything we do. Ron Cerv...
17 Aug 202258min
308: Why You Need More Editing in Your Life
Summary What does it mean to live a well edited life? Why is it so important in your business? Editing comes in three main categories; time, ideas, and projects. As business owners, we're constantly c...
15 Aug 202227min
