Obsessed: Building A Brand People Love from Day One
This week we welcome Emily Heyward, the cofounder and chief brand officer of Red Antler as our guest to help understand what branding is all about, why it is so important and what it takes to build a...
2 Mar 202138min
The Ticking Time Bomb of eCommerce Returns
Product returns have always been part of the retail equation--and an often high cost of doing business. But over the years, free and easy returns have become a new basis of competition. As e-commerce ...
23 Feb 202148min
Stores Rise Again: Retail Engagement in the Post-COVID World
"Reports of my death have been greatly exaggerated." - Mark TwainNot only isn't physical retail dead, but brands big and small are innovating in many ways to improve conversion, drive up average tran...
16 Feb 202143min
Putting the Pride & Joy Back into Retail
Steve knows a thing or two about how hard it is to write a best-selling business book on retail. And our guest, Ron Thurston has done just that. ... on this episode we delve into a few of the key them...
9 Feb 202136min
Predictions For A Volatile Retail World
We kick-off Season 2 with a predictions focused episode, wherein we try to make educated guesses about what's likely to unfold in 2021 and our uncertain and volatile retail economy. Among the predicti...
2 Feb 202136min
Get Ready for Season Two of Remarkable Retail!
Get Ready for Season Two of Remarkable Retail debuting February 2, 2021!If you think the COVID era has brought the narrative of the retail apocalypse to life, you’re only half right - retail isn't de...
20 Jan 20211min
A Brave New World
“You can't stop the waves. But you can learn to surf.”- Jon Kabat-ZinnIn the final episode of our first season, before delving into the key themes from Chapter 20 ("A Brave New World") of Steve's book...
12 Jan 202144min
Becoming a Retail Radical
“If failure is not an option then neither is success.”- Seth GodinWe discuss the final component in Steve's 8 Essentials of Remarkable Retail framework: "Radical" with guests Pier Fawkes and Scott Lac...
5 Jan 202144min
