The Customer is Not Always Right
New research out of the UK shows us just how challenging it is for customer-facing team members since the start of the pandemic. Rules around lining up, paying with cash, wearing masks are triggering ...
20 Jul 20202min
Most Popular Food Hashtags on Social Media
Hashtags are a great way to get new customers to be aware of your restaurant. Here are the top trended food hashtags on social medial. Hosted on Acast. See acast.com/privacy for more information.
19 Jul 20202min
How are restaurants doing now that they've opened?
If you've just reopened your restaurant and you're wondering how others are doing — here are some statistics from Restaurant Canada on how businesses are faring. Hosted on Acast. See acast.com/privac...
18 Jul 20202min
Your Holiday Playbook: Plan your shipping and delivery now
If we're already seeing a huge increase in mail volume because of the COVID pandemic; just imagine what Christmas will be like. Listen to the briefing to hear what you should be considering now to get...
17 Jul 20202min
Shopping by Appointment: Your Holiday Operations Playbook
As you prep for your holiday retail season, consider having shopping by appointment to control traffic flow and perhaps sell more in the end. Listen to the briefing for some tips on how to do this wel...
16 Jul 20202min
Your Holiday Season "Plan B"
Have you analyzed your sales trends from holiday season 2019? Will that same strategy work in December 2020? Listen to the briefing to hear what things you should be considering when planning this yea...
15 Jul 20202min
Getting your holiday strategy in place now: Up Your Mobile Game
Research is telling us that consumers are planning their Christmas shopping earlier than in previous years — they're starting to think about it now. Mobile holiday shopping is growing quickly and you ...
14 Jul 20202min
Dancing with the Coronavirus
There's a great article by Thomas Pueyo called "The Hammer and the Dance" about how we are "dancing with the virus" to try and live our lives while monitoring developments. Whether you're a restaurant...
13 Jul 20202min
