How to leverage the power of email and SMS to retain your e-commerce customers
Specifically, Gabe discusses:Why email and SMS is important to him in his role at Annmarie skin care.What he really thinks about personalisation and segmentation.Why retention has become far more impo...
7 Feb 202342min
How to take your customer journey from drab to amazing
Specifically, Eric discusses:What Customer Journey really meansWhere brands take a miss stepHow persoanlisation can be used in practical termsPlease also find all of the link Eric refers to in the pod...
31 Jan 202330min
How product brands can win with SMS in 2023 & beyond
Specifically, she discusses:Why is SMS is seen as spammy?How to understand if SMS will work for your brand,What's working now with SMS.How to get around the new changes to the Apple inbox for SMS.To c...
24 Jan 202334min
How to increase customer loyalty and decrease returns
Specifically, Hossein discusses:What is an acceptable rate of returns for an eCom brand?Does store design or brand drive returns?How can brands reduce the burden of returns?Find out more about Satel C...
29 Nov 202233min
How to turn occasional customers into forever fans of your brand
Specifically, Monica discusses:Who are your 'real audience' and how to find them.Product vs Customer lead approaches to businessWays to show valueCheck out more information on Monica below:www.busines...
15 Nov 202228min
How to grab 'found money' using Amazon to build a second channel to 100k NET profit in 12 months (or less!)
Specifically, Neil discusses:The Amazon vs Shopify debateThe concept of 'Found Money'The misconceptions of AmazonTo connect with Neil, click here.To find out more about Voltage Holdings, click here
8 Nov 202228min
How can medium sized businesses communicate like a Fortune 500?
Specifically, Mark discusses:How small/medium-sized businesses can achieve communications and marketing outcomes like a Fortune 500 companyCultivating content that increases the share of voiceMarketin...
25 Okt 202236min
How to use trends on social media to launch new products
Specifically, Tim discusses:Passion vs Profit - what wins?The highs and lows of betting on social media to deliver.How he got into Target stores in 2 weeks.To find out more about Paddlesmash, click he...
18 Okt 202238min
