016. Quality on the Gemba: What to Look for During Shopfloor Walks
Go beyond a checklist when walking the shop floor. Agata Lewkowska Ph.D. and Christopher Scott explain how to observe processes, ask the right questions, and spot early signs of quality risk. Practica...
17 Des 202524min
015. Internal Audits That Actually Add Value
Internal audits don’t have to be a paperwork exercise. Learn how to plan and execute audits that reveal improvement opportunities, engage process owners, and strengthen your QMS. This episode includes...
10 Des 202520min
014. From Firefighting to Stability: Building Process Ownership
Tired of constant firefighting? This episode shows how to shift from reactive problem-solving to stable processes by building process ownership at every level. The hosts Agata Lewkowska Ph.D. and Chri...
3 Des 202516min
013. How to Use 8D to Solve Problems for Good
Many 8D reports fail to prevent recurrence. Agata Lewkowska Ph.D. and Christopher Scott explain how to use 8D as a real problem-solving tool—covering root cause analysis, verification, and cross-func...
26 Nov 202516min
012. Layered Process Audits: A Sleeping Giant in Your QMS
LPAs can be a game-changer if done right. This episode reveals how to design, implement, and sustain an LPA program that prevents problems and builds ownership. Learn the pitfalls to avoid and how to ...
19 Nov 202515min
011. SPC in Real Life: Using Data to Prevent Problems
Statistical Process Control (SPC) is not charts—it’s a mindset. Agata Lewkowska Ph.D. and Christopher Scott show how to choose the right charts, interpret data correctly, and engage operators in prev...
12 Nov 202524min
010. Managing Special Characteristics Without Losing Your Mind
Special characteristics can feel like an overwhelming requirement. This episode breaks down how to identify, monitor, and control them without drowning in bureaucracy. The hosts Agata Lewkowska Ph.D. ...
5 Nov 202519min
009. Control Plans That Drive Real Improvement
A Control Plan can be more than a compliance document—it can be a driver of process stability. Agata Lewkowska Ph.D. and Christopher Scott explain how to design Control Plans that are clear, data-driv...
29 Okt 202517min
