SSONext

This week's episode provides something a bit different, a glimpse into SSON's largest event Shared Services & Outsourcing Week North America. The event, which ran at the end of March, attracted over 1...

23 Apr 202417min

Last month, at SSON's flagship event in Orlando, Allianz Services received the award for the World's Best GBS.  The award, which is hosted by SSON Research & Analytics, aims to identify a Global Busin...

17 Apr 202416min

Digital workflows are replacing paper-based processes, streamlining operations and improving efficiency. This trend is driving SSO/GBS to equip their workforce with the necessary digital skills to ope...

9 Apr 202429min

In this episode, Sally Fletcher, Head of SSON Digital, speaks to Akhilesh Kohli, GBS APAC Head, Philips, about the pivotal role played by Global Capability Centers (GCCs) in nurturing talent and foste...

26 Mar 202422min

Cost saving has always been an absolute fundamental for shared services, however in the last few years, cost as a theme has slipped into the background, being overshadowed by a drive for value. This i...

5 Mar 202432min

In SSON's most recent state of the industry report, we found that 63% of shared services are providing Order to Cash services to their enterprise! So we wanted to provide some advice and best practice...

26 Feb 202423min

Welcome back to a brand-new season of SSO Next. This season we're talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global B...

20 Feb 202430min

So, we've reached the time of year where we start looking forward to 2024, and examining how we spend our time, where our priorities should lie and what we're aiming to change and achieve for the year...

19 Des 202330min