Live from SSOW Orlando: The Insight Onsite
In a special episode of SSONext, we sit down with a few of the solutions providers of SSOW Orlando to discuss key insights from senior executives. Conversations covered some of the most pertinent top...
10 Apr 202330min
GBS Careers Corner: Kai-Eberhard Lueg on the importance of dynamic capability and work-life balance in GBS
Kai Eberhard Lueg is the Chief Operating Officer, Global Business Services, Siemens AG. He has vast international experience in the Siemens Shared Services environment in various leading positions su...
4 Apr 202323min
The Role of CX in O2C
SSON Research & Analytics reports that Order-to-Cash is the second most popular service provided by 66% of surveyed SSON members. With the present focus on process transformation and the rise in consi...
30 Mar 202328min
Live from SSOW Orlando: An SSONext Special Part 1
It's been an exciting couple of days at SSOW Orlando 2023! I sat down with Barbara Hodge, Global Editor of SSON to discuss our key learnings onsite and the magic of a live event.
22 Mar 202312min
GBS Careers Corner: Edoardo Peniche on growing through mistakes and working abroad
In this episode of GBS Careers Corner we talk to Edoardo Peniche, VP GBS at Aptiv. Edoardo is a master shared services leader with extensive global experience establishing world-class operations. He l...
21 Mar 202332min
Placing people first in an organization's culture
Christy has been with Mastercard for 7 years. In her current role as Director of Engagement and Communications for Mastercard's shared services group, she leads a customized framework aimed to optimiz...
14 Mar 202326min
GBS Careers Corner: Frank Schüler on generating pride, resilience and belonging in your shared service centre
In this episode of GBS Careers Corner we are joined by Dr Frank Schühler. Frank is the Managing Director for DHL Global Forwarding's, Global Service Center which was recently named one of the top 20 m...
6 Mar 202316min
Spotlighting Egypt as an Opportune Location for BPO
Egypt is a rapidly growing economy and labor market, with key skills in the IT and outsourcing industry. In this episode of SSONext we welcome to the podcast Ricardo Langwieder, the Regional Lead for ...
28 Feb 202320min
