The Confidence Trap
Experience can be a powerful advantage—but it can also become a liability when professionals stop adapting.
16 Jun 16min
Out-Recruiting the Giants: A Cleaning Company’s Edge in the Labor War
The conversation about the labor shortage in cleaning and facility services usually sounds the same: “Nobody wants to work anymore.” Add to that, “Turnover is at an all-time high.” But what if the rea...
11 Jun 13min
The CIMS Guidebook: How Ikigai Helps BSCs Earn Certification
What does it take to prepare a cleaning company for long-term success? In this episode, Paul Greenland, CEO of Ikigai Management Consultants and an ISSA Consulting partner, discusses how organizations...
10 Jun 10min
How to Build Smarter Teams for a Smarter Industry
The future of facility management is becoming increasingly connected, automated, and data-driven. To help cleaning and facility professionals navigate this changing landscape, ISSA has partnered with ...
10 Jun 8min
From Mop Bucket to Industry Advisor: Derek Oliveira’s Mission to Solve Cleaning’s Toughest Challenges
In this conversation, Derek Oliveira, ISSA's Associate Director of Education, Training, and Field Services, shares insights from a career dedicated to professional development, industry advancement, a...
8 Jun 10min
Submit Your Stories - FIFA World Cup 2026: How We Clean!
As the world prepares for the largest FIFA World Cup in history, the focus extends far beyond the stadium gates. With 48 teams, millions of fans, and thousands of support personnel moving through hote...
5 Jun 3min
From the Jobsite to Capitol Hill: RIA Gives Restorers a Direct Line to Lawmakers
Grassroots advocacy is no longer just a conversation happening in Washington—it’s happening at the state level, and restoration professionals are being called to participate.
3 Jun 32min
Why Two Out of Three Sales Hires Fail
Most companies believe they have a hiring problem. In reality, many have a hiring process problem.
1 Jun 14min
