
The Trust Factor: An Inside Look at RIA’s new Ethics Framework
Why do ethics matter in restoration? Because trust is everything. In this conversation, Saima Hedrick, CEO of the Restoration Industry Association, and Justin Woodard, the RIA President Elect, discuss...
16 Apr 22min

Why Air Quality is the New Five-Star Standard
Indoor air quality and mold are no longer just operational concerns—they’re central to guest experience, brand reputation, and long-term building health. In this conversation, Doug Hoffman of NORMI an...
14 Apr 25min

Policy in Motion: Why the IICRC Legislative Fly-In Matters to You
What happens in Washington, D.C., doesn’t stay in Washington—it impacts every corner of the cleaning and restoration industry. In this conversation, we explore the IICRC Legislative Fly-In, where indu...
14 Apr 14min

A Quiet Change in Xactimate Could Cost You on Every Job
A small change to a software setting… with a big impact. In this conversation, we break down the updated labor efficiency settings in Xactimate and what they mean for disaster restoration professional...
9 Apr 30min

The Chemistry Behind the Clean: Detergents and Enzymes in Medical Device Reprocessing
8 Apr 14min

The Rise of the Robotic Workforce: Who Will Manage the Machines?
Robotics is reshaping the cleaning industry—but the real story goes beyond machines. In this episode, we explore how automation is addressing labor shortages, improving consistency, and introducing ne...
8 Apr 24min

The Rise of the Robotic Workforce: Who Will Manage the Machines?
Robotics is reshaping the cleaning industry—but the real story goes beyond machines. In this episode, we explore how automation is addressing labor shortages, improving consistency, and introducing ne...
7 Apr 24min

How ABM Industries Is Turning CIMS Into a Competitive Advantage
What does it take to deliver consistent, high-quality cleaning at scale—while also meeting growing demands for sustainability? In this conversation with ABM, one of the world’s largest facility soluti...
7 Apr 10min



















