Mind your Language
Jeff Heasman is an expert in creating straight forward language within the legal and insurance industries. In this podcast Jeff will share: * why it is important to use straight forward language to en...
9 Apr 202121min
Mindful Communication for International Happiness Day
For International Happiness Day I am interviewing author Edward Turnbull about mindful Communication. He shares how important this is to ensure everyone remains happy and avoids misunderstandings. Lea...
18 Mar 202126min
Valuing your customers
How do you show you really value your clients and customers? Why is this so important for any business? Well we have Customer Experience and Secret Shopping expert Claire Boscq Scott to share her secr...
16 Feb 202126min
Create those opportunities
Caterina Rondo is an author, Business Coach and entrepreneur who inspires and empowers women to step up and be successful. Certainly I was inspired by her interview. In this fabulous edition Caterina ...
28 Jan 202130min
How to have great virtual meetings
Fiona Kearns is a business psychologist from Kearnsconsultancy One of the challenges for any talented, ambitious person is dealing with meetings - and interruptions from others. IN this podcast episo...
21 Jan 202120min
Why I podcast
I, Susan Heaton-Wright have podcasted for seven years. Grab my ten top tips to being a Superstar Communicator here. For those listeners who are new to the podcast I wanted to share why I podcast; the ...
14 Jan 202117min
How work will change for the better
Author Jeff Schwartz discusses his fascinating new book Work Disrupted Opportunity, Resilience, and Growth in the Accelerated Future of Work. Schwartz shares how our working world is changing; and t...
7 Jan 202144min
New Year Outlooks
A New Year is the perfect opportunity to celebrate all you have achieved in the previous year as well as looking forward to the new year. I share 3 activities I always use to celebrate and look forwar...
1 Jan 202116min
