Terms of Service

Terms of Service

Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience.
Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a more equitable landscape for all.
Crafted as post shift conversations - listen in as we talk some sh*t, learn a bit, highlight unique perspectives and empower community action together.

After all, this is the industry as it should be heard and its on your terms.

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Episoder(79)

Where Policy Meets People - LIVE at Osito's Tap.

Where Policy Meets People - LIVE at Osito's Tap.

Send us Fan Mail Recorded live at Osito’s Tap in Chicago’s Little Village, this special edition of the Terms of Service Podcast brings together voices shaping the future of community, culture, and con...

7 Aug 20251h 46min

Scaling with Intention w/ Jordyn + Oscar Sotelo of Diego.

Scaling with Intention w/ Jordyn + Oscar Sotelo of Diego.

Send us Fan Mail In this episode of Terms of Service, we sit down with Jordyn and Oscar Sotelo, the duo behind Diego, RLM Events & Design, the electrifying hospitality pop-up Entre Sueños, and their ...

16 Jul 20251h 22min

Soul & Smoke : Origins, Intention, and Care.

Soul & Smoke : Origins, Intention, and Care.

Send us Fan Mail In this episode of Terms of Service, we sit down with the brilliant culinary duo Heather Bublick and Chef D'Andre Carter of Soul & Smoke — a restaurant that has redefined comfort food...

14 Jul 20251h 35min

Unpacking Diaspora, One Dish at a Time.

Unpacking Diaspora, One Dish at a Time.

Send us Fan Mail On this fresh drop of Terms of Service, we’re joined by the inimitable Rob Carter — chef, curator, and visionary behind Diaspora Chicago, the celebrated culinary pop-up series that ex...

26 Jun 20251h 26min

Workwear, Worth & The Work Ahead: A UTILITY 2025 Recap

Workwear, Worth & The Work Ahead: A UTILITY 2025 Recap

Send us Fan Mail In this special recap episode, we unpack the layered impact of UTILITY 2025, a revolutionary trade space (not just a trade show) hosted by Tilit NYC. Recorded from Chicago — a city t...

29 Mai 202553min

The Art of Omakase.

The Art of Omakase.

Send us Fan Mail Aye! We have been gone for TOO long but we are so excited to be back with Naomi Kubo of Sushi by Scratch here in Chicago. In this fresh drop of T o S, we sit down with Naomi to expl...

8 Mai 20251h 13min

Beyond the Bottle: The Ethical Vision of Spearhead Spirits.

Beyond the Bottle: The Ethical Vision of Spearhead Spirits.

Send us Fan Mail A double header this week with Lavell Miller as we recap our dynamic conversation surrounding Spearhead Spirits. In this drop of T o S, we sit down with Lavell Miller to explore the ...

8 Mai 20251h 31min

The Importance of Cultural Community.

The Importance of Cultural Community.

Send us Fan Mail Welcome back to Terms of Service; it's been awhile. In this episode, we sit down with Chef Sarah Stegner and Darren Gest to discuss Chicago Chefs Cook, a community-driven initiative ...

17 Mar 20251h 28min

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