Episode 9: Pay-Per-Click and Google Ads
In this episode, we are talking about Pay-Per-Click and Google Ads. We ask in-depth questions related to what it means to utilize Google Ads and what that could mean for your business.
18 Sep 201922min
Episode 8: Everything You Wanted to Know About Google My Business
We take a deep dive into Google My Business. Why does an auto repair shop need a Google My Business (GMB) profile? How do you set up or update your GMB profile? How can you optimize your GMB profile t...
9 Sep 201925min
Episode 7: Customer Service - How's Yours?
In this episode we take a deeper look at the other side of your service counter – your customers and what they are looking for when it comes to great customer service.
17 Jul 201922min
Episode 6: Auto Repair Shop Customer Survey
We surveyed nearly 600 U.S. auto repair shop customers to determine what shops could be doing to make customers happier and increase their business. We were able to dig into what makes a customer les...
14 Jun 201923min
Episode 5: What are your Google Reviews doing for you?
Why are your online reviews so important? Because customers write feedback and potential customers make decisions based on those reviews. In this episode, we focus on the importance of having Google R...
10 Mai 201919min
Episode 4: Does your repair shop have a personality that represents who you are?
Have you taken the time to think about the personality of your shop and how it affects your ability to attract and keep customers? How do you represent your shop on your website, through reviews and i...
12 Apr 201916min
Episode 3: How do today's consumers find and pick auto repair shops?
What if you could know more information about your customers? Like who they really are, what matters to them and how they make decisions? This information is valuable and a huge advantage for your sho...
15 Mar 201934min
Episode 2: Marketing Like a Million Dollar Auto Repair Shop - Without Spending a Million Bucks
Have you ever thought “I bet I could get more customers if I had more money to spend on marketing or advertising”? While that might be true, it’s also false. You don’t need to break the bank to fill y...
21 Feb 201923min
