The Exchange
Welcome to The Exchange, where the pulse of market research beats stronger, brought to you by industry veterans, Lenny Murphy and Karen Lynch. Every week, we take a look at the latest trends, insights, and discussions that are shaping the world of market research. Whether you're a professional looking to sharpen your skills or just curious about the dynamics of market landscapes, this podcast is your gateway to staying informed and ahead of the curve. Originally live every Friday across LinkedIn, YouTube, and Facebook, we've curated the best moments and key takeaways right here for you. Tune in to not just keep pace, but to lead in the ever-evolving market research arena.

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Episoder(64)

127 - Synthetic Hype vs. Reality: Where AI in Insights Is Actually Heading

127 - Synthetic Hype vs. Reality: Where AI in Insights Is Actually Heading

In episode 127 of The Exchange Karen Lynch and Lenny Murphy unpack what’s really happening beneath the surface, from synthetic data hype to the quiet shifts reshaping how insights actually get used. T...

6 Apr 52min

126 - The Battle for Verified Humans: AI's Data Quality Reckoning

126 - The Battle for Verified Humans: AI's Data Quality Reckoning

The AI industry is rapidly consolidating around clearer business models and enterprise strategies. OpenAI is pulling back experimental products to focus on desktop apps and developer tools while explo...

30 Mar 30min

125 - Who Do You Trust? Rethinking Data, AI, and Decision Making

125 - Who Do You Trust? Rethinking Data, AI, and Decision Making

Synthetic data is no longer a niche research concept, it's becoming infrastructure. This episode maps the wave of new products and vendor moves reshaping how companies collect, simulate, and act on cu...

23 Mar 55min

124 - AI Agents Are Already Making Your Decisions For You

124 - AI Agents Are Already Making Your Decisions For You

AI agents are moving fast, and this episode covers where the action is: from teenage founders building behavior-predicting bots to OpenAI embedding AI co-workers inside the world's biggest consultanci...

16 Mar 45min

123 - From Bots to Breakthroughs: The New Playbook for Market Research

123 - From Bots to Breakthroughs: The New Playbook for Market Research

AI is moving fast, and this meeting cuts through the noise. Karen Lynch and Lenny Murphy cover what's happening right now: Accenture backing retail intelligence, Read AI's digital twin managing inboxe...

9 Mar 44min

122 - AI, Chaos, and the Next Phase of Innovation

122 - AI, Chaos, and the Next Phase of Innovation

AI is reshaping the insights industry at every level. From synthetic people and prediction markets to agent-driven research tools and shifting SaaS economics, Karen Lynch and Lenny Murphy explore the ...

2 Mar 46min

121 - What Happens When AI Becomes the Baseline for Insights?

121 - What Happens When AI Becomes the Baseline for Insights?

AI is no longer a differentiator. It is the new baseline. Karen Lynch and Lenny Murphy unpack the signals reshaping the insights industry, from major funding behind synthetic audiences and digital twi...

23 Feb 44min

120 - Speed vs. Judgment: How AI Is Reshaping Research Careers and Tools

120 - Speed vs. Judgment: How AI Is Reshaping Research Careers and Tools

Can AI make you more valuable by working faster, or does judgment matter more than speed? Karen Lynch and Susan Griffin tackle a viral debate about AI's impact on professional careers, then connects a...

16 Feb 42min

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