The Home Service Expert Podcast

The Home Service Expert Podcast

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.

Episoder(432)

Q&A with Tommy - Dialing In on Your Standard Operating Procedures to Set Up Your Business to Scale

Q&A with Tommy - Dialing In on Your Standard Operating Procedures to Set Up Your Business to Scale

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about payment structures, marketing strategies, equity incentive programs…

12 Mai 20231h 20min

Effective Customer Relationship Management Strategies to Scale Your Home Service Business

Effective Customer Relationship Management Strategies to Scale Your Home Service Business

Anthony Cafagna is the founder and CEO of All City Plumbing, a highly rated plumbing company established in 2009 during the Great Recession. Based in Rancho Cucamonga, Anthony ensures that his business is up to date with the latest technology and equipment to solve plumbing problems as safely and efficiently as possible. Through his successful leadership in tough economic times, All City Plumbing now has approximately 90 employees, 80 vans and generates over $20 million in annual revenue.   In this episode, we talked about pricing strategies, practice groups, CRM strategies...

5 Mai 20231h 1min

Q&A with Tommy - Implementing Checks and Balances To Set Your Business Up For Long-Term Success

Q&A with Tommy - Implementing Checks and Balances To Set Your Business Up For Long-Term Success

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

28 Apr 202359min

Learn From The Sales King How to Turn Your Technicians Into Sales Machines

Learn From The Sales King How to Turn Your Technicians Into Sales Machines

Andy Elliot is the CEO and Co-founder of The Elliot Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called "The Master Closer Seminar" based in Scottsdale, Arizona. In this episode, we talked about sales training, recruitment strategies, leadership mindsets…

21 Apr 20231h 19min

Adopting a Growth Mindset to Turn Your Business Vision Into a Reality

Adopting a Growth Mindset to Turn Your Business Vision Into a Reality

David Neagle is the founder and President of Life is Now Inc., a multimillion-dollar global coaching company that helps thousands of entrepreneurs, experts, and self-employed professionals gain the confidence and find the right mindset to expand their business. David has been in the coaching and mentorship industry for 20 years and has expanded to more than 30 countries. He also hosts “The Successful Mind Podcast,” and is the best-selling author of “The Millions Within: How to Manifest Exactly What You Want and Have an EPIC Life!” In this episode, we talked about business growth strategies, visionary leadership, personal growth…

14 Apr 202358min

Leveraging AI to Supercharge Your Company's Marketing

Leveraging AI to Supercharge Your Company's Marketing

Jason Shandy is the Director of Digital Marketing for Southern Air LLC, a company that aided in building his extensive background on digital marketing for large private equity-backed home service conglomerates. Over the years, he has demonstrated high level expertise on Search Engine Marketing in a variety of verticals across multiple markets. Johnny Wenzel is a marketing consultant at ServiceTitan, who’s passionate about saving contractors money on ads and helping them win. In this episode, we talked about artificial intelligence, digital marketing, search engine optimization…

7 Apr 202357min

The 5 Languages of Appreciation to Build A High-Performing Team

The 5 Languages of Appreciation to Build A High-Performing Team

Dr. Paul White is an experienced psychologist & speaker, and co-author of the book “The 5 Languages of Appreciation in the Workplace''. Dr. White has taught around the world, and his expertise has been requested by major organizations such as Microsoft, NASA, the CDC, and more. Based on extensive research, he has developed practical ways for leaders and employees to communicate authentic appreciation. In this episode, we talked about employee appreciation, business strategies for lower staff turnover, more positive work environments…

31 Mar 202351min

Delivering Outstanding Customer Service to Attract Better Quality Leads

Delivering Outstanding Customer Service to Attract Better Quality Leads

Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff. In this episode, we talked about entrepreneurship, customer service, leadership, management…

24 Mar 202358min

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