Production Simplification
In this episode of the podcast, we are talking about the Product Simplification courses, developed by the CII, Lloyds, and the Lloyds Market Association. We are joined by Andrew Oakley, Head of LMA A...
30 Nov 202215min
Professional standards and misconduct
In this episode of the podcast, we are talking about the importance of professional standards in insurance and financial services, treating customers fairly, and addressing misconduct. We are joined ...
19 Okt 202230min
Mortgage Brokers Supporting Customers
In this episode of the podcast, we are talking about how mortgage brokers can support borrowers. We are joined by Carlos Thibaut, Chair of the Society of Mortgage Professionals, and Liz Syms, Owner o...
12 Okt 202224min
The Professional Map
In this episode of the podcast, we are talking about the professional map and ways the CII and PFS are supporting members with their career progression. We are joined by Alasdair Walker, Managing Di...
5 Okt 202217min
Dive In to Diversity
In this episode of the podcast, we are talking about diversity, inclusion, and equality in the profession and ways allyship, a key theme of this year’s Dive In festival, can help improve it. We are j...
28 Sep 202218min
Cyber Security and Digital Ethics
In this episode of the podcast, we are talking about the importance of cyber security and digital ethics. We are joined by Ian McKenna, Founder & Director of the Financial Technology Research Centre,...
21 Sep 202227min
Raising public trust - CII Conference Special
In this episode of the podcast, we are talking about the key takeaways from the Chartered Insurance Institute’s Shaping the Future of Insurance conference. We are joined by Liz Foster, Chairperson, S...
16 Sep 202218min
Getting to grips with the consumer duty
In this episode of the podcast, we are talking about what the FCA’s Consumer Duty means for Insurers and Financial Planning professionals. We are joined by Jill Hambley, Managing Director of Insuranc...
7 Sep 202233min
