
Women in insurance
In this episode of the podcast, we are discussing the topic of women in insurance, looking at developments within the profession, and work still to be done. Vivine Cameron,Equality, Diversity and Incl...
29 Okt 202449min

Personal Development
In this episode of the podcast, we are discussing Personal Development and neuro linguistic programming. Tim Groves, Programme Development & Partnership Manager for the Chartered Insurance Institute...
9 Okt 202424min

Vulnerable customers in claims
In this episode of the podcast, we are discussing vulnerable customers, and what claims professionals need to be aware of. We are joined by Brit Harris, Head of Customer Outcomes at Markel, and Willi...
2 Okt 202430min

The Professional Map - the journey so far
In this episode, we’re celebrating two years of the Professional Map which launched back in 2022. We are joined by Jasmine Shell, Innovation and Engagement Manager at EDII, and Caroline Martin, Person...
25 Sep 202436min

Public Trust Index 2024
In this episode of the podcast, we are discussing the CII’s latest Public Trust Index results. We are joined by Karl Helgesen, Chief Operating Officer, UK & International at RSA Insurance, and Matth...
18 Sep 202418min

New Generation Programme
In this episode of the podcast, Chris Bates, New Generation programme Alumni from 2017-18, is joined by Shauna Hopkins and Thomas Hedges, who were participants in the CII's New Generation programme la...
31 Jul 202426min

CII Member Designations
In this episode of the podcast, we are discussing the CII’s member designations. We are joined by Chris Shadforth, Communications Director for the CII.
17 Jul 202424min

Election Manifestos 2024
In this episode of the podcast, we are discussing the manifesto pledges of the main parties for the upcoming election. We are joined by Henry Thompson, Head of Public Affairs at the Institute and Fac...
26 Jun 202412min



















