58: Critical Moments: The New Mindset of Reputation Management with special guest Bill Coletti
According to this week's guest, a company owns its brand; the public owns its reputation. Crisis communications expert Bill Coletti reveals how to build reputational excellence by meeting the needs an...
3 Des 201935min
57: How to Behave on a Plane Without Driving People Insane
It’s Thanksgiving week in the United States; a time of year when a lot of people plan to travel through airports on their way to visit family and friends for the holiday. This is the episode to help y...
26 Nov 201922min
56: One Year of Confident Communications: The Best of the Podcast
Can you believe it’s been a full year since we launched the Confident Communications Podcast? Well, here we are! One year later and one year wiser. It seems like just yesterday I was sitting at Pat Fl...
19 Nov 201925min
55: Executive Presence: What it Looks like, Why You Need It And How To Get It
Executive Presence is a term you may hear a lot, but do you know what it means? Simply put, having it means you own a room the second you stand in front of it. It's a mix of confidence and savvy commu...
12 Nov 201932min
54: What's in a Greeting and Why Does it Matter?
As a business leader, employee or owner, you have the opportunity to interact with many people from all walks of life and places. Just as important as why you interact with people, is that you’re able...
5 Nov 201914min
Someone at Your Organization Has Been Accused of Sexual Harassment. Now what?
Someone at your organization was accused of sexual harassment. Perhaps the harassment was in the form of an inappropriate remark, behavior, incident or outburst. You work in leadership and have to r...
29 Okt 201923min
How to Gain (and Retain) Your Fans: The Business of Sports
It's October, and all four major professional U.S. sports leagues are in full swing, making it the busiest sports month of the year. The sports industry is a very profitable one as well, which means t...
22 Okt 201941min
Cybersecurity Issues That Will Keep You Up at Night
This month is Cybersecurity Awareness Month. A perfect time to remind people that we live in a world increasingly reliant on technology, which makes us all vulnerable to cyberattacks. This week's gu...
15 Okt 201934min
