102. Osen Akkemik, Senior Director Customer Success, Genesys - How to avoid churn in your CS team!
In this episode, we speak with Osen Akkemik, Senior Director Customer Success, Genesys, the all-in-one Experience as a Service Platform that manages billions of of interactions for organizations in mo...
13 Sep 202339min
101. Marie Ahlberg, CFO, Quinyx - Here’s how the CFO role evolves over time as your business grows?
In this episode, we speak with Marie Ahlberg, CFO, Quinyx, the all-in-one Frontline Platform that helps over one million workers keep track of their daily schedules for a better work-life balance, tru...
5 Sep 202342min
100. Nick Mehta, CEO, Gainsight - Why are your customers staying with you?
In this episode, we speak with Nick Mehta, CEO, Gainsight, the Customer Success & Engagement platform that has pioneered the CS profession, a powerhouse in the space with an ARR of 200M+ USD and cust...
31 Aug 202354min
99. Andreas Fabricius, Co-CEO & CCO, Playable - When the going gets tough - think fast, execute distinctively and learn from it!
In this episode, we speak with Andreas Fabricius, Co-CEO & CCO, Playable, is a platform that powers over 650 global brands designed to build playable marketing activities that drive engagement with a...
25 Aug 202346min
98. Emma Aidanpää-Salmi, VP Customer Success, Relex Solutions- How should CSMs be measured?
In this episode, we speak with Emma Aidanpää-Salmi, VP Customer Success, Relex Solutions, the unified supply chain and retail planning platform that helps retailers and consumer brands sell more and w...
17 Aug 202351min
97.Stine Mangor Tornmark, CEO & Co-founder, Openli - How a Community Led Growth approach change everything for the better!
In this episode, we speak with Stine Mangor Tornmark, CEO & Co-founder, Openli, the compliance platform that helps its customers scale their privacy efforts and get on top of their vendors. We talk wi...
1 Aug 202358min
96. Hélène Hulthin Hagnéré, Founder, SCHHH - Drop the win backs!
In this episode, we speak with Hélène Hulthin Hagnéré, Founder, SCHHH, a Customer Success consultancy supporting organizations to transform their CS journey. We talk with Hélène about all things CS an...
19 Jul 202342min
95. Katrine Rasmussen, CMO, Pixelz - What is the role of Event Marketing in your ABM strategy?
In this episode, we speak with Katrine Rasmussen, CMO, Pixelz, a post-production platform for brands, retailers, and photo studios across the globe. Combining AI, automation, and the skills of photo r...
13 Jul 202349min
