
Episode 10: Going From Laundry Operator to Business Owner
Kent Wales of Happy Laundry discusses his transition from laundry operator to business owner. In addition Laundry 'Matt' and Kent Wales discuss three top tips on how to recruit and retain team member...
3 Nov 202110min

Episode 9: Where Do I Hire Attendants for my Laundromat?
State of the Laundry Industry is joined by Kent Wales of Happy Laundry in Spokane, Washington. Kent has put together a harmonious team of laundry processors, attendants, and drivers for his wash and ...
25 Okt 202112min

Episode 8: Hiring Gig Drivers For Laundry Pickup and Delivery, does it work?
Kenny Simons of The Dirty Hamper Laundry pickup service talks about his competitive advantage over the Gig Economy and ridesharing programs. When a laundry owner outsources driving to a gig worker, t...
19 Okt 20219min

Episode 7: Crushing it in Laundry Pickup and Delivery
Owner / Operator Kenny Simons of The Dirty Hamper laundry pickup and delivery service in the Inland Empire, San Gabriel Valley, and Riverside County shares his first hand experience using Curbside Lau...
15 Okt 202116min

Episode 6: Future Proofing Your Laundromat's Revenue Stream
How to protect your laundromat's revenue stream from competitors, lease terminations, rent increases, and more! Find out how to create a new business within your business that can protect your laundr...
6 Okt 20217min

Episode 5: The Episode the Laundry Industry Does NOT Want You to Hear
There will be backlash for sharing this information. This is the episode the laundry industry doesn't want you to hear. There is a major shift in the laundry business landscape which is empowering...
22 Sep 20214min

Episode 4: Offering Dry Cleaning at Your Laundromat
Should you offer dry cleaning at your laundromat? Thinking about offering dry cleaning for pickup and delivery for your wash and fold service? Learn about the benefits. Already offering dry clean...
14 Sep 20216min

Episode 3: What Are You Selling?
Does your online web presence reflect all of the wash and fold services that you provide or does your Yelp presence just show a bunch of machines? Find out how to communicate the finished wash and fo...
1 Sep 20212min



















