UVP 170 (HOF) Making Staff Meetings Worth It
This week on the podcast, Dr. Roark and Stephanie tackle an email from the mailbag. We received a note from a multi-site Medical Director who is feeling very frustrated with the way that their practic...
23 Mar 20221h 9min
UVP 169 The Struggle Of Modernizing An Older Practice
This week on the podcast, Dr. Andy Roark and Stephanie Goss are talking through a question that came in through the mailbag from a friend and colleague of theirs. This DVM is thrilled to have purchase...
16 Mar 20221h 15min
UVP 168 The Team is Mad When I Won’t Cover For Them
This week on the podcast, Dr. Andy Roark and Stephanie Goss are sharing a conversation they recently had with a group of managers who was struggling with something that feels familiar to us all at thi...
9 Mar 20221h 4min
UVP 167 Can You Teach Someone How To Be A Team Player?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are walking through their take on a conversation that Stephanie recently had with a fellow manager. This manager reached out, at their wits ...
2 Mar 202256min
UVP 166 My Client Doesn't Believe In Science
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from Dr. The Earth Is Round. This veterinarian is frustrated with a few clients that do not seem to believe in...
23 Feb 20221h 8min
UVP 165 My Tech Takes Risks
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice manager who is wondering how to handle an issue with a specific team member. This team member ...
16 Feb 202253min
UVP 164 It’s Finally Time to Fix The Gossip Culture
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a challenge from a practice manager who has quite the challenge and an incredible opportunity on their hands. This manager prev...
9 Feb 20221h 2min
UVP 163 - How Do I Keep Client Negativity from Impacting the Team?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice manager. The entire world is struggling these days with short tempers, disgruntled with life a...
2 Feb 20221h 7min
