393 - What Do We Do When We Are Too Slow? (Hall of Fame)
How do you get your team excited for the mundane, downtime tasks? In this episode of the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss tackle a question from a veterinary practice experiencing ...
8 Apr 49min
392 - Great Vet Tech, Terrible Soft Skills
Dr. Andy Roark and Maria Pirita tackle a challenge every veterinary leader knows too well: what do you do when your most technically skilled technician is quietly damaging your team with poor communic...
1 Apr 45min
391 - Veterinarian with 100 Excuses
An associate veterinarian who always has an explanation, a reason, or someone else to point to when things go wrong can quietly erode team trust, frustrate leaders, and stall growth, especially when a...
25 Mar 47min
390 - Is CVPM Worth It?
Ron Sosa, CVPM and Executive Director of Uncharted Veterinary Conference, joins Maria Pirita to tackle the question every practice manager secretly wonders: Is getting your CVPM actually worth it? If ...
18 Mar 45min
389 - They Think I’m Useless Because I Don’t Draw Blood
Can you be an effective practice manager of a veterinary hospital if you never scrub in? In this episode, Dr. Andy Roark and Maria Pirita, CVPM respond to a mailbag question from a new-ish practice ma...
11 Mar 43min
388 - Stepping Down Without Stepping Backward
Veterinary leadership burnout can leave even the most dedicated practice managers wondering if life would be easier back at the front desk, free from the constant pressure of staffing decisions, clien...
4 Mar 46min
387 - Corporate is Changing the Clinic Schedule
Dr. Andy Roark and Maria Pirita, CVPM, tackle one of the most emotionally charged realities in veterinary medicine, when corporate leadership changes clinic schedules without local input and leaders a...
25 Feb 45min
386 - Former Vet is Poaching Staff!
A former associate leaves your veterinary practice, opens their own clinic, and now your team members are getting recruited, leaving you worried about staff loss and wondering whether to fight back le...
18 Feb 56min
