36. Made in Kigali not California: How do you design a mobile technology solution for African users in an African context? - Peter Kariuki @ SafeMotos
Peter Kariuki is a software engineer and entrepreneur, and the co-founder of the start-up SafeMotos, a motorcycle ride-sharing solution in Rwanda. He believes that technology can transform people’s li...
17 Apr 202334min
35. Will avatars ever replace human user researchers? - Rob Symes @ Fortell.ai
Is there a way to enable a digital avatar to ask a user research questions in an exploratory or qualitative manner? One that elicits useful research insight that can be transcribed and analyzed in rea...
30 Mar 202340min
34. The CEO creating tooling for rapid, continuous UX research at scale - Axel Thomson @ Ribbon
Axel Thomson is the CEO and Founder of Ribbon, a platform for rapid, continuous UX research that lets organisations do user interviews and in-product surveys in real time with customers, as they are a...
16 Mar 202332min
33. The Conversion Rate Optimisation (CRO) Expert - Ihor Sokol @ Conversion Rate Store
What's the best way to run an A/B test? How can you increase your customer conversion rate through UX research? What is funnel performance analysis? "If you listen to your users they will tell you wh...
21 Feb 202345min
32. The CyberAttack Survivor - Alex Race @ APM Terminals / Maersk Shipping
Alex Race is Head of Digital Customer Platforms at APM Terminals, part of Maersk group. Imagine that 3 months into a new role as Head of UX and Design within one of the world’s largest transportation...
3 Feb 202342min
31. How product teams can deliver maximum benefit to their users - Conversations @ UXDX 2022, Dublin - Part 2
In the second episode recorded in-person at UXDX 2022 in Dublin, I chat in depth with six conference attendees from a broad spectrum of organisations to get them to reflect on the event, and hear more...
12 Jan 202344min
30.The Associate UX Director - Mihaela Dragici @ Volkswagen Digital Solutions - Conversations @ UXDX 2022, Dublin - Part 1
Mihaela Dragici is Associate Director at Volkswagen Digital Solutions. In this episode of Understanding Users, recorded in person at UXDX 2022 in Dublin, Mihaela and I discuss her work in an industry...
13 Des 202220min
29. The User Research Start-up Founder - Varun Murugesan @ Apple and Banana
"I always say [to my clients] let's research together. I've never seen impactful research done in a silo or in a vacuum...So I say let's face it together. I have multiple strategies to get stakeholder...
22 Nov 202250min
