UX Australia
User experience, service design, customer experience and related conferences.

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Episoder(500)

UXAUS 2020 DAY 4 Melissa Voderberg - Significantly increase engagement

UXAUS 2020 DAY 4 Melissa Voderberg - Significantly increase engagement

Significantly increase engagement in your UX workshops by applying Self Determination Theory We’ve all been there. Finally, the decision-makers are on board and in the room to participate in a high-p...

10 Sep 202019min

UXAUS 2020 DAY 4 Kelly Krout & JP Carrascal - Lean UX Research at Scale

UXAUS 2020 DAY 4 Kelly Krout & JP Carrascal - Lean UX Research at Scale

In recent years, as technology engineering production and release cycles have sped up, user experience (UX) research practices have correspondingly become more Lean to best match those cycles. On top ...

10 Sep 202020min

UXAUS 2020 DAY 4 Andy Healey - Assumptions are good for your UX

UXAUS 2020 DAY 4 Andy Healey - Assumptions are good for your UX

We're told that making assumptions is dangerous, yet in UX we make them every day. Who our users are, what they want, how they do things. With so many projects vying for our time it’s inevitable we’...

10 Sep 202021min

UXAUS 2020 DAY 3 Nancy Douyon - Navigating UX Design Across Cultural Boundaries

UXAUS 2020 DAY 3 Nancy Douyon - Navigating UX Design Across Cultural Boundaries

Every design decision has the potential to include or exclude customers. Global Research emphasizes the contribution that understanding user diversity makes to informing these decisions, and thus to i...

10 Sep 202046min

UXAUS 2020 DAY 3 Jess Berentson Shaw - Narratives for Change

UXAUS 2020 DAY 3 Jess Berentson Shaw - Narratives for Change

Narratives for Change: How Effective Stories Help us Build New Systems

10 Sep 20201h 1min

UXAUS 2020 DAY 3 Ally Tutkaluk - When UX interview questions hit too close to home…

UXAUS 2020 DAY 3 Ally Tutkaluk - When UX interview questions hit too close to home…

In UX interviews, it can be hard to get good-quality, unbiased insights (without acting like a heartless robot). With most FMCG and entertainment products, this isn’t too hard – but what if your produ...

10 Sep 202023min

UXAUS 2020 DAY 3  Julie Wynn & Chris Webster - Designing for Emergency Services

UXAUS 2020 DAY 3 Julie Wynn & Chris Webster - Designing for Emergency Services

Our challenge: transform mission-critical emergency services alerting infrastructure to a more contemporary approach that works for 55,000 career and volunteer emergency services personnel across thre...

10 Sep 202041min

UXAUS 2020 DAY 3  Andrew Woodhead - LIGHT - A Human Centred Design approach to mental health

UXAUS 2020 DAY 3 Andrew Woodhead - LIGHT - A Human Centred Design approach to mental health

Think of 8 people that you know. That's the number of people that die by suicide every day in Australia. This is a statistic that needs to change and it is our duty as designers and architects of expe...

10 Sep 202018min

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