Scale Up By Learning To Communicate With Your Customers
Ever wondered how you can grow your business through customer service & success? This week we are joined by Marius Laza, Chief Customer Officer at Tidio to discuss all things Customer Success!Marius a...
2 Mar 202343min
Customer Retention 101 - How To Get Repeat Orders & Increase LTV
A roundup of the learnings from the last 3 months!This week on the show we are joined by Adam from Retention.com. Nick and Adam review the last 3 months of episodes of our customer retention and maxim...
24 Feb 202342min
Killer UX Design - Convert Customers Again & Again & Again...
This week we are discussing how great website design and user experience can maximise sales and customer retention!Nick is joined by Ben Burgess the Founder of Eleven - Shopify Branding Agency. Nick a...
17 Feb 202342min
Building and Scaling a Sustainability Business on Shopify
"We don't want people to buy from us if they don't need it."This week we are joined by Isabel Aagaard, the Co-founder of the incredible business that is changing the landscape of single use products -...
10 Feb 202335min
600k To 1.5m Subscribers In 4 Months - Scale Your Email Database & Revenue
In this episode, Nick is joined by MacCoy Merkley (CMO), & Matt Fey (Head of Email Operations) at Portland Leather Goods.MacCoy & Matt share their inspiring journey to growing Portland Leather Goods t...
3 Feb 202344min
Convert More VIP Customers Using Live Shopping - The Evolution Story Of Live Shopping
What if you could increase your website conversion rate to 35%? It may sound like a stretch, but Live Shopping is changing the landscape of how potential customers engage, and convert, on Shopify stor...
27 Jan 202340min
The Ultimate Guide To Scaling Your Store With Subscriptions
In this episode we are diving into the 2023 subscription space, joined by Shannon O'Boyle, the Marketing Director at Smartrr - https://smartrr.com/Nick and Shannon discuss how to build LTV through sub...
20 Jan 202338min
Turbo-Charge Repeat Orders With Tactical SMS Marketing That Customers Love!
Are you currently doing SMS Marketing as part of your marketing strategy? Have you heard of it, but want to find out more how it could work within your business?In this episode, we are joined by SMS M...
13 Jan 202338min
