Unconventional lessons in customer experience
In Nigeria, tens of millions of people live without access to reliable power. Utibe Bassey grew up in Lagos, and knows what it’s like to not have electricity to perform simple daily tasks. When she mo...
11 Nov 202524min
Why utilities are consumer product companies now
Chris Black had always planned on being an architect. But during his freshman year in college, he pivoted to computer science. On the surface, it looked like a strange change of course. But Chris saw ...
14 Okt 202524min
Can your EV save the grid?
During a visit to Silicon Valley in 2015, Nick Woolley realized that the many Teslas he saw whizzing past him were not just new cars, they could also be distributed energy resources. He was working fo...
30 Sep 202524min
A second shot at smart meters
In 2015, Laura Sherman and her colleagues from Colorado Sen. Michael Bennet’s office rode horses into a special part of the Rocky Mountains called the Thompson Divide. Laura had landed in Sen. Bennet’...
16 Sep 202523min
Crunching the numbers on the nuclear renaissance
Mike Kramer has always liked puzzles. But in 2017 he faced one harder than any sudoku. This one involved the livelihoods of hundreds of American families. As director of business operations and the ch...
2 Sep 202524min
Energy outreach from small towns to the world stage
In the early 2000s, when she was doing legal work in her native Texas, Sheri Givens held state government roles that put her in the thick of energy policy-making. And in 2009, Texas Governor Rick Perr...
19 Aug 202520min
Taming explosive load growth with rates
Fifteen years ago, Scott Engstrom thought utilities were boring, bureaucratic organizations where people went for job security. But after co-founding GridX in 2010 during the smart meter era, he disco...
5 Aug 202524min
Bringing organized markets to the Wild West
In December 2001, Carrie Simpson sat at her desk on the trading floor of Enron confused, disenchanted, and unsure of what would happen next. A recent college graduate and brand-new power trading analy...
22 Jul 202523min
