Pause for Payments | CX and Allyship
“Our customers, they don’t just buy solutions. They’re buying the culture of the team that designs and presents those solutions to them.” Stew Cofer of J.P. Morgan joins us on this week's episode wher...
25 Apr 202220min
Pause for Payments | Digitization, ESG and Partnerships with Fintech
“Things have changed a lot for banks; they can no longer be divorced from innovation because it’s a basic license to survive.” In this episode of Pause for Payments, our Founder and CEO Kristy Duncan ...
18 Apr 202225min
Pause for Payments | Diversity & Inclusion in Payments- What We can All Do
"We need champions who actually work at the ground level to drive access to the right resources, awareness on what we're doing on the DEI front, and engagement from every single employee". Akita Soman...
11 Apr 202220min
Pause for Payments | Community Banking & The USAA Approach
In this episode of Pause for Payments, Katie O'Dell, AVP, Product Management of USAA, Credit Card, chats with Kristy Duncan about community banking and the USAA approach. About Pause for Payments Pau...
4 Apr 202222min
Pause for Payments | Becoming an Ally #BreaktheBias
“We need to lead by example because the example strikes a tone throughout the organization.” In this episode of Pause for Payments, our Founder & CEO, Kristy Duncan is joined by Sebastien Delasnerie a...
28 Mar 202221min
Pause for Payments | Importance of Allyship in the Workplace #BreaktheBias
"There's some things on a grander scale, and there's some very small things that we can do on a daily basis to be allies that help people come to work in the morning and do their best work." In thi...
25 Mar 202220min
My Career in Six - Allison Barbosa and Peter Zotos #BreaktheBias
“One of the biggest things is to have an open-door policy. An open door is virtual as much as it is physical over the last couple of years. Being in a global role gives me that unique opportunity to g...
16 Mar 202211min
Pause for Payments | M&A Business Integration
In this episode of Pause for Payments, Valeria Strappa of J.P. Morgan speaks to our very own Founder & CEO, Kristy Duncan, about M&A business integration. About Pause for Payments Pause for Payments ...
14 Mar 202222min
