Learning to Collect Feedback from the Right Source Instead of Listening Only to the Agile Team! | Karina Margole

Karina Margole: Learning to Collect Feedback from the Right Source Instead of Listening Only to the Agile Team! Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Early in her career, Karina tackled a challenging consultancy project. Trusting the internal team’s feedback, she proceeded without consulting the client directly, only to find out - too late - that the client had been pleased with the work and the changes she suggested had negative consequences! This taught her the importance of gathering information firsthand and considering multiple perspectives in any situation. She emphasizes double-checking your understanding and being open to changing your mind to ensure comprehensive decision-making. Learn about Karina's key insights on client communication and making informed decisions.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Karina Margole Karina Margole is an Agile Coach with over a decade of experience, based in the UK. She has ADHD and a passion for creating an environment where everyone can do their best work. Karina approaches her work with a holistic, systemic view while also paying attention to individuals on a personal level. You can link with Karina Margole on LinkedIn.